IBAS (Independent Betting Adjudication Service) is an independent association that is engaged in the resolution of disputes related to the organization and the conduct of gambling between operators and their customers.
The company was founded in 1998, started fully operating in 2000. IBAS’ headquarters is located in London. The key people are Michael Messent, Chairman and Richard Hayler, Managing Director.
In the first year of operation it received 800 cases for consideration. All IBAS members have to register in the company and announce their intentions to follow the rules of IBAS. If any bookmaker is not fulfilling its obligations, it will have its membership revoked.
The organization has almost all the British bookmakers as members, including the largest companies such as William Hill, Ladbrokes, Paddy Power, bet365, Betfair and others.
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