All complaints (1)
This page is where we publish all of the complaints - regarding bookmakers - that we've received. For security reasons all personal data has been removed.
In addition to publishing complaints, we also share information regarding our dealings with bookmakers. For example, you will be able to find out which complaints have been solved, processed, or rejected.
List of complaints
Complaint statistics
Complaints about bookmakers
Receipt of complaints for the period
Balance confiscation - 1200 USD Coinplay - 28 Февраля 2023
What happened: After playing for 2 weeks on the site i managed to get a balance of around 1300 USDT, which were conficasted when i tried to withdraw 900 USDT, i was told via email this "We want to inform you that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions. You can withdraw the deposited sum only." Amount Scammed: 1300 USDT Payment Method: Crypto Proof of Payment: https://imgur.com/a/VqDJWpQ PM/Chat…
Rejected
USD
1.2 K
Other - 2000 UAH - 11 Января, 2023
I send money via card on 09.01.2023 10:02 for amount of 2000uah Deposit is not performed. I contacted support, gave all info like receipt, exact time etc... They created issue #2325967 somewhere internally and that's all. After that every time I contact support I get same template answer: "Запрос был передан специалистам, для уточнения информации понадобиться время. Обратитесь в чат с консультантом позднее. При обращении укажите номер Вашего тикета и опишите суть обращения." And that's all, money never came to my account
UAH
2 K
Account suspended - 1500 USD - 30 Декабря, 2022
I have been answering support requests for nine months. They keep asking for the same documents over and over. They dont want to pay out
USD
1.5 K
Account suspended - 18000 EUR - 1 Ноября, 2022
Hi, I see you promote scam sites. Cloudbet is scam. I'm opening this topic on the forum to introduce you to Cloudbet scammers. 3 years ago I opened an account on Cloudbet, I made a deposit of about 0.29BTC, I played on the account and reached 0.92BTC. After that I could not log into the account. I wrote to support, and they replied that the account was frozen and that they would contact me via email. After that they stopped responding to my email. Every 2-3 months I send them an email, but no one answers, now I have decided…
EUR
18 K
Other - 43500 USD Rajabets India - 22 Августа, 2022
Absolute scam casino. I deposited 30000 INR in order to claim the 10% crypto bonus, after depositing I was told that the 'Risk department' says I am entitled to no bonuses. However, the main issue I have is that they refuse to process my withdrawal after wagering my deposit once and getting my balance up to 45301 INR, they say I have to wager another 45301 before I can withdraw. Absolutely unfair shifting of the goal posts here. They don't abide by their terms and conditions I suggest you to STAY AWAY if you don't want to be unfairly shunted…
USD
43.5 K
Payout delay - 1856 USD - 6 Июня, 2022
I signed up at Marathonbet.com, played for a while, and then made a profit, on May 17th they blocked the withdrawal immediately, there was no problem before, they asked me to verify (I sent all the documents they asked for), In the end I thought they would at least withdraw the deposit, but I got a reply on June 1st that the account was still being verified, I didn't break any rules, I've been contacting support continuously since then, but the answer is the same, the verification period is not specified , I don't think it makes sense to contact…
USD
1.9 K
Payout delay - 2100 EUR - 5 Мая, 2022
I have been answering support requests for two months. They keep asking for the same documents over and over. They dont want to pay out
EUR
2.1 K
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