Groundless complaints

Here you will find a list of complaints about bookmakers that were found to be groundless. In other words the punter either provided insufficient or false evidence, or their claims were unfair.

Account suspended - William Hill - March 20, 2016
Groundless
Account suspended - William Hill - March 20, 2016

Dear, First of all I'd like to thank you for your fantastic website. I've been using it for a long time to find info about bookies and as a general source of information about betting. I'd like to inform you about my ordeal with William Hill and hope you can somehow help me solve it. It started back in early November 2015, when I made an account at William Hill and deposited 1000€. I should point out I had never registered at WH before and this is my first account there. I made some bets on basketball, hockey etc and…

Account suspended - parimatch - December 26, 2015
Groundless
Account suspended - parimatch - December 26, 2015

My incredible story with parimatch.com. I am a small bettor who has never had a problem with a book. Until I met parimatch.com This is an "exotic" book. Register was a mistake. To begin, I sent a copy of my ID card. Their response: "provide Response letter in the best quality of Your ID-card". Strange because this copy is perfect and has never been denied. I should have beware at that time. So I sent a copy of my driver's license. I made a first deposit of €100. After many losses, I redeposited €100. And suddenly, my account was blocked.…

Balance confiscation - William Hill - December 1, 2015
Groundless
Balance confiscation - William Hill - December 1, 2015

Dear Bookmarkers-Team, want to write you about how william hill is denying my cashout (3.700 Euro) and is bullying me for a small mistake i made out of boredom and just not thinking clearly. But lets start with the case. william hill wanted a telephone bill from me (normal adress verification), at this time i had lost my login details for my mobilphone provider and i changed the date from an old bill (i still had on my personal computer) to a date in the present, printed it out and sent the photo to william hill. clear mistake obv on…

Account suspension at William Hill - 1 November 2015
Groundless
Account suspension at William Hill - 1 November 2015

This text was translated from Russian, the original punctuation was kept. There was a following problem: I made a deposit and started playing; I lost several bets, decided to withdraw the remainder of the deposit; that is, I did not win anything and just wanted to TAKE MY MONEY BACK. Of course I was not allowed to do this; they respond with questionable statements, frankly nonsense, referring to the proceedings of the sports committee, the match I bet on was Wang - Lapentti; it has been about 10 months since the match ended,nothing has happened, no money was returned! here's…

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