Solved complaints (42)
Here is a list of all past complaints that our team have manged to solve. In other words, we contacted the bookmakers in question and acted as an intermediary in order to help the punter and bookmaker reach a solution that left both parties happy.
General complaint statistics
Distribution of money, mil.rubles
Complaints about bookmakers
Receipt of complaints for the period
Hi dear Bookmaker Ratings, I am facing problems with zebet.com They are registered under MGA and i played there from 1 week and on 10.5 i verified my account succesffuly.After i won some bets, at Saturday i gave my withdrawal first to Skrill, Sunday 2nd and yesterday the 3rdone.They reply me always that it's processed etc. but i didnt received my money still.I will be happy if you can look further that case. I called them today and they said always the same: You have to wait, I cant say you more bla bla bla. I dont know how to react to that shitty bookmaker. I will be happy if you can assist me. Take careExpand
Dear Sir/Madam, I registrated at 1xbet during january 2017 and i made bets almost everyday. At one moment amount on my account was 3100 euros. I decided to withdraw 1000 euros on my skrill account ( I used also my skrill account when i made deposit on 1xbet). Then they started to require documents and after that more and more documents. I sent them all that they were asked for. After more than a month of sending similar e-mails they gave me address in Russia Federation to send all that documents by post. I did even that. From the time I sent documents it past almost two months and nothing happened. In attachment I am sending certificate of posting and screen shot of only one part of e-mails between me and 1xbet. During all that process my account was blocked. Hope I will get a response and assistance from your side. Thank you in advance, Sanja Stankovic.Expand