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Hello,account id [ 468477463], am customer of 1xbet, my account have been locked since october 2022, so I started the process of unlocking it,

i have provided my id card that have been approved, my bank statements also but in the I did an accident and had a surgery and was not able to walk for almost a year, after my rehabilitation, I constated that I can’t have access to my account and even the last documents asked from security team, that I provided it but they are not answering, please assist me. thanks

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