Bookmaker complaints 1Xbet


Payout delay - 3100 EUR - 1Xbet - April 16, 2017
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Payout delay - 3100 EUR - 1Xbet - April 16, 2017

Dear Sir/Madam, I registrated at 1xbet during january 2017 and i made bets almost everyday. At one moment amount on my account was 3100 euros. I decided to withdraw 1000 euros on my skrill account ( I used also my skrill account when i made deposit on 1xbet). Then they started to require documents and after that more and more documents. I sent them all that they were asked for. After more than a month of sending similar e-mails they gave me address in Russia Federation to send all that documents by post. I did even that. From the time…

Balance confiscation - 2369 EUR - 1Xbet - March 15, 2017
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Balance confiscation - 2369 EUR - 1Xbet - March 15, 2017

I have a 1xbet account since more than a year, i lost about 5000 euros overall. I made a lot of deposits and a lot of withdrawals without any problem. For the first time, i won real money in February, about 800 euros. They locked my account (with a balance of 2369 euros) when i tried to make a withdrawal. They asked me every documents you can imagine : selfie holding document with email image, as background , proofs of my deposits ... I send them everything ! They made me fill out 2 claims where they ask me my…

Balance confiscation - 667.98 EUR - 1XBet - March 13, 2017
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Balance confiscation - 667.98 EUR - 1XBet - March 13, 2017

Since January 2017 the bookmaker 1XBet refuses me to make a withdrawal of my earnings. I already had made a withdrawal of my initial deposit weeks ago - without any problem. But when I wanted to withdraw the much bigger rest of the money on my depot, they began to require documents and more documents and more documents. Photo of my passport, of my personal ID, of my credit card, on white background, on coloured background, with my hand visible on it, with another camera and so on and so on. The photos of my documents were absolutely perfecty readable.…

Payout delay - 30.946 EUR - 1Xbet - October 12, 2016
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Payout delay - 30.946 EUR - 1Xbet - October 12, 2016

Dear Sirs, I did open 1xbet account last year. After several deposits and withdrawals, I was not allowed to make withdrawal and was told to send a photo of my passport. It was six months ago and after that, I've never got any response from them. All the time, they sent me automatic e-mails "You will get the answer after the verification process is completed" . I think, I've received so far over 100 same e-mails. I have just one account, on my name, even don't know anyone from Serbia who has account at 1xbet. I made several deposits, in…

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