TOPsport – Overview & Rating

TOPsport is the pioneer of the gambling industry and the biggest bookmaker in Lithuania. It started its operations in 2002. TOPsport is the first bookmaker established in Lithuania. During the past years, TOPsport became the biggest, popular, and most modern entertainment space and online betting platform in Lithuania.

TOPsport actively cooperates with the Lithuanian sports world. The partners of the company are FC Zalgiris, IGF Fighting Federation, Lithuanian Basketball League RKL, as well as the UNICEF organization.

TOPsport is a trustworthy bookmaker to play and bet in. It is licensed by the Lithuanian Gaming Control Authority under the Ministry of Finance of the Republic of Lithuania.

TOPsport is only available for players from Lithuania.

Design and user-friendliness of the site/app

On TOPsport’s website, it is easy to navigate and it is very informative. Whether you are a new player or a veteran in the gaming field you can easily find what you are searching for on TOPsport’s website.

The central panel has link buttons for sports, live, live+, casino, live casino, live games, racing, and e-sport. On the homepage are the login buttons via Facebook, Google, etc. Next to the login buttons is the sign-up icon to register on TOPsport’s website. On the homepage, you can also find TOPsport’s blog, which can be very interesting and useful news for sports fans.

Sports are broken into different categories. Most popular markets are pinned to the left-hand side of the page. On the right side of the screen, there are also some ads where you can see top casino games, top weekly wins, etc.

After the successful registration, you will have an account on TOPsport’s website. By entering your account you can see information about your balance, the history of payments and withdrawals, as well as any other information related to your participation on TOPsport’s website.

On the very top of TOPsports’ website, there is a warning regarding responsible gambling. Below the website, there is a link for submitting a self-inclusion request. The link redirects you to the website of the electronic government portal for administrative and public electronic services. On that page, you can submit an application to prohibit yourself from being involved in any form of gambling.  Just note, that by the laws of Lithuania an application for a ban on gambling is specified by the person who wants not to be allowed to gamble for a chosen period of time. The minimum period that the player can choose is 6 months.

You also can withdraw the submitted application for non-gambling or shorten the term specified in the non-gambling application, but not earlier than 6 months after the submission of the non-gambling application.

You have a choice to change the language of the TOPsport’s website to Lithuanian, Russian and English. Odds can appear in decimal, fractional, American, Hong Kong, Malay, and Indo.

The mobile app of TOPsport is available to download from the Play market and App store. To make it easy for you just go to TOPsport’s website, click on “Mobile Application”. A QR code will appear. Scan it and get the app. All features that are on the TOPsport website are also accessible in the apps. So with your phone you still can bet on your favorite markets. Both are very good and run fast. The menu panel gives you access to the sport, home screen, racing, and your account. All the necessary things you need are easy access on your hand.

Available services

TOPsport offers you not only sports but also different games: casino, live casino, virtual sports, live games, and horse racing.

TOPsport offers users a chance to bet on 21 sports, including races, greyhounds, and lotteries. The choice of events is low, but about 30 positions are given for the top event in football. Sports are broken into categories like today, soon, trending, super bet, etc.

TOPsport Casino offers you 1459 games to play. For your convenience games are laid out by categories. The most popular games are placed at the top of the section. Scroll down and see “Most interesting games” and “Most profitable games of the week.

Live casino selection is pretty good. You can choose to play games from Roulette, Blackjack, Baccarat, and Poker. If you click on the “Live games” section, all the ongoing live casino game streaming will appear on your screen. On the same page, you will find a help page on how to play, place a bet, and how to check draw results.

E-sports sections offer you a game selection like e-football, Counter-Strike: GO (CS: GO), Dota 2, and League of Legends.

Live line

You can bet in-play on various sports, such as basketball, football, tennis, volleyball, table tennis, etc. In the live+ section, you will see the dashboard of the ongoing games. There you can have access to event view, live multiview, and live overview.

You can possibly watch live streaming of the event on TOPsport. However not every event is available to watch live.

Bonuses and promotions

It is very odd, but the biggest betting company of Lithuania does not offer any bonuses or promotions for its players, at least at the time of this review publishing.

Customer care

Though a live chat window pops up during the registration process, on the homepage TOPsport suggests requesting their help via writing an email or a phone call. Also, FAQ can be helpful too. If you don’t find the answers to your question in the FAQ section, you still call via this phone number +370 37 409409 or write an email to [email protected]. We wrote them an email with a question. It took the support team twenty minutes to answer us.

Registration

To register on the website of TOPsport click “Sign up”. Provide your email and other details. You wil receive a confirmation email. Confirm by clicking on the active link in the email. The registration form will be opened. Fill in your personal details, passport number, and phone number. Continue button will redirect you to a new page where you have to verify your identity, where you can find a step-by-step guideline on how to do it. Take a photo of your ID or passport and take your selfie. You also can verify your identity via skype call or go to one of the shops of TOPsport. The active link for sky call is on the verification page.

If something goes wrong a live chat window pops up automatically. It tells you what went wrong. If you still have a question or don’t know how to continue the registration process, you can write to the support team via live chat.

The customers who have signed the agreement at a betting shop, and want to start using the online services, will need to complete only a part of the standard registration procedure. Just need to enter the e-mail address in the E-mail/User field, and enter the personal identification number, which is the customer’s primary account password, in the next field. Then click on “LOG IN”.

Financial information

The available payment methods are credit/debit cards: Visa and MasterCard, eWallets: Skrill, Neteller, GiroPay, PaySera. You also can pay through the banks such as Swedbank, SEB, Revolut, Citadele, LKU, Medicinos, Luminor, etc. You also can deposit in cash at the banks Tarptautinis and Perlas.

The acceptable currency is Euro. The minimum bet is 0.10 EUR. The maximum bet is determined by TOPsport for each event separately.

The minimum deposit amount is 3 EUR and the maximum is 15,000 EUR for all payment methods, except Perlas, where the maximum deposit amount is 100 EUR.

In any event, the maximum wager sum for one bet is 14,999 EUR. The maximum possible win sum in the betting on TOPsport’s website is 100,000 EUR.

Withdrawal of your funds is an available option on TOPsport. The withdrawal method is the one you choose to deposit with. The payout of the non-cash money is carried out within 5 business days from the day on which the player confirms the money withdrawal on his Profile. The minimum withdrawal amount is €35. The maximum limit is €3,000. There is a 1% commission for withdrawals via Skrill, a 2% commission for withdrawals via Neteller. The size of your fee for withdrawals via bank transfer depends on the chosen bank.

Cash-out is also available on TOPsport. Users simply need to request the cash-out and wait for the decision. If the decision is positive, your money will be immediately credited to your account.

Reliability and safety

The important thing that makes TOPsport a reliable bookmaker to play in is the fact of being licensed by the Lithuanian Gaming Control Authority under the Ministry of Finance of the Republic of Lithuania.

Personal data are being stored on servers in Lithuania and don’t be transferred beyond EU or EEA countries. The processing of the personal data of Gamblers is governed under the Rules, the provisions of the Law on Legal Protection of Personal Data of the Republic of Lithuania, the General Data Protection Regulation 2016/679, and other legal acts regulating the collection and processing of such data.

Recommendations

The one big change that TOPsport should consider making as soon as possible is to add bonus offers and loyalty programs to involve more clients.

TOPsport also should make the cash out as an available option.

As it is stated on the TOPsport website they have partners, they also should add information regarding the affiliate program, so future partners can get acquainted with terms of cooperation and commission amounts.