Sisal.it bookmaker review: rules, support, sign up, free bets, site

Bookmakers rated 3 offer mid-level services and are currently in trial period.
BR rating: 3/5
Pre-match: 3/5
In-game: 3/5
Odds: 4/5
Convenience of payments: 5/5
Support: 3/5
Workability: 4/5
Feedbacks: 0 Free Bets: Deposit/Withdraw: 999999 / 0
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Mobile versions: Questions: 0 Complaints: 0 Support


Company Review

Paruyr Shahbazyan
The founder of the website

The Sisal Group was the first-ever gambling business founded in Italy. It was set up in Milan in 1945 by three sports journalists. They are Massimo Della Pergola, Fabio Jegher and Geo Molo. They created the first football-related contest in 1946 and a physical agency to operate gambling games in Italy.

The Sisal Group has two arms in this business. Sisal is the one that takes care of the management and coordination and Sisal Entertainment is a company with a single shareholder created in 2012.

Sisal is licenced and regulated by the Excise, Customs and Monopolies agency of Italy (ADM). 

Sisal is considered the first and most important Italian gaming company in constant expansion in the iGaming market. Today, Sisal serves 6.8 million customers in the country and has 39 thousand retail points, with gross sales estimated at € 9.8 billion.

In addition to Italy, the Sisal Group opened in 2019 new business divisions in Spain and Morocco. In 2020 the company expanded to Turkey as well.

Sisal Group is unique in terms of sustainable return for society. They normally offer prizes and sponsor different projects in countries that ceded their business like Spain and Morocco. An example of success is GoBeyond which received 120 proposals in the third edition. In partnership with CVC Capital Partners, they are looking to stimulate innovation to change an idea into a business reality. All these projects intend to bring solutions in several areas such as economy, tourism and mobility. 

Design and layout

The website layout is quite simple. At the top of the homepage, you can find sports betting, loto, casino and games section buttons. The login button is to the top left corner. To the right of the button, there are buttons of promotions and loyalty program pages. Lower you can find Sisal welcome offers and registration button. At the bottom of the page, you can find all the customer service options available. Additionally, there you can find all the information you would like to know about the company. 

The mobile version design is almost identical. They have placed many buttons into the menu panel where you can find not only gambling options but also suboptions for each, promotions page and customer care options, which is more convenient than in the desktop version. 

Sisal offers a mobile app as well. There is a separate app for each Sisal service: sports betting, casino and slots, live casino, poker etc. The Sisal Matchpoint app is available to place bets on all sporting events on the calendar easily, quickly, and safely. Check the offer of mobile apps directly on the page. All of the apps are available for Android, iOS and Huawei devices on the website of the bookmaker. 


Sisal sportsbook offers an average coverage of sports with football, golf, tennis, ice-hockey some other sports including chess and also including political elections market. 

Sisal offers quite high odds for sports. It is not left behind the biggest bookmakers of the world which offer the highest odds. For example, at the time of writing Sisal offered 2,15 for Hugo Gaston win against Richard Gasquet and 1,72 for Richard Gasquet win in Roland Garros. 

The bookmaker doesn’t offer a cashout option which is not good news as it has become quite usual for big bookmakers in the global market. 


The in-play market line is not narrow but not wide as well. There you can find additional statistics for each and every offered sports and tournament.

Furthermore, you can watch events on the web and the app by live streaming provided by the company.

Bonuses and promotions

The list of promotions and bonuses you get is immense. The difference is that with Sisal you do not get bonuses just when you register. You get bonuses for all modes every time you play.  

At the time of writing Sisal welcome bonus for sport, betting is as high as 350 EUR. This a complex offer consisting of several different promotions. One of them offers up to 25 EUR freebie for the first bet with minimum odds of 2.00 where you get 25% of your lost bet. There is a noteworthy offer called Azzurri which offers up to 50 EUR combined bonus for the win of Italy in European Cup games. 

By frequently betting with the Sisal Group through the Sisal loyalty program, you have access to a number of advantages. Another fun way to earn status points to play more and more is to invite your friends to register with Sisal Group. So you gain more and more credibility as a player and you can bet immediately on the games of your choice.

Customer care

In addition to all this information that the site provides you will have a wide and efficient customer service platform. They have live chat, email support, and contact number. We tested all of these services and we were attended to with an impressive speed. 


If you live in Italy, Spain or Morocco you can register easily. However, the company has plans to expand to other countries in the near future. You just need your ID and personal information. You should send a copy of your ID by mail. The registration process will be finished in less than 30 days. 

Financial information 

Transactions are made in euros and you can count on all these recharge options. They are Postpay, Visa, Mastercard, Skrill, Paypal, Neteller, Paysafecard and bank transfer.

The minimum bet is € 0.50 and the maximum is € 10. The maximum payout is € 5,000, but there is a National Jackpot (up to € 500,000) and local Jackpots (up to € 100,000). The SISAL website does not charge a fee, but you will be subject to the income tax rates in force in the country in which you are playing. 

Reliability and security

After these 76 years, the company has achieved several certificates about the veracity of the games.

Among them, we can highlight the Responsible Gambling Certification by the European Lottery and World Lottery Association.

All of these certifications give you more safety in your transactions and the commitment to choose a company with ethical interests.

What do we suggest?

Overall, there is not much to say. The only thing is that the cashout option will be a good addition to the current options and promotions assortment offered.

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Characteristics of the bookmaker
Convenience of payments

Website languages

Sisal.it operates only in Italian.


Products and apps

Sisal offers sports betting, live betting, betting on virtuals, casino, live casino, poker and games options. The same service is available in mobile mode and mobile app. The app is available for Android and iOS platforms. You can download it from the bookmaker’s website.

Sport products
Virtual sport
Live streaming
Match Center
Live casino
Skill games
Live chat
- Russian version - Mobile version

Payment methods


You can fund deposits in Sisal via VISA, Mastercard, Postepay cards, Skrill, Skrill 1-Tap, Neteller, PayPal, paysafecard, Banco Posta and bank transfers. The minimum deposit amount is €10 for all methods. The maximum deposit sum is €30,000 for VISA and Mastercard cards, €3,000 for Banco posta and Postepay, €10,000 for Skrill, Skrill 1-Tap, Neteller, paysafecard and PayPal. The processing is instant for all except for bank transfers (3-5 business days). No commission is held by the bookmaker for deposits.


The withdrawal can be made through VISA, Mastercard, Postepay cards, Skrill, Neteller, PayPal, bank transfers and postal domiciliation (Italian Post). Postal domiciliation lets you request a withdrawal online and take the money at any post office by presenting yourself with your tax code. Withdrawals by bank transfer can only be made through Italian IBANs (International Bank Account Number) and only in case of closing the account you can make a withdrawal via foreign IBANs.
The minimum withdrawal sum is €10. The maximum sum is €5,000 for VISA, Mastercard cards, Neteller and Paypal, €3,000 for Postepay, €10,000 for Skrill, €30,000 for bank transfers and €6,000 for the withdrawals thorough postal domiciliation. The processing time is 3-5 business days for VISA< Mastercard, Postepay cards and bank transfers, 4-5 business days for postal domiciliation, 24 hours for Skrill, 48 hours for Neteller and PayPal. No commission is held by the bookmaker for withdrawals.

Deposit Withdrawal
Sum Time Commission Sum Time Commission
from €10 to €30,000 instant 0% from €10 to €5,000 3-5 business d. 0%
from €10 to €30,000 instant 0% from €10 to €5,000 3-5 business d. 0%
from €10 to €10,000 instant 0% from €10 to €10,000 within 24 h. 0%
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Accepted currencies

Sisal accepts only Euros.



Sisal offers standard options for contacting the support team: phone call, email and live chat.

Response time
Response time
~1-5 min.
Response time
~24 h.
Response time
Live chat
~1-5 min.


Doesn't accept Bookmaker Ratings
as an arbitrator
There is no company representative on Bookmaker Ratings website
Attitude to speculators:
Lower the maximums

Licenses (1)

Assessment history

Sisal has been added to the Rating

Company information

Italy Milan 20154 Via Alessio di Tocqueville, 13
+39 800 999 445
39 000
6 800 000

Pros and cons

High odds
Average line
Good layout
No cashout option

Reviews (0)

You can learn about the feedback and opinion on sum withdrawals and betting in Sisal in the “Feedback” and in the comment to the review. Learn here about the experience of Sisal users. Share your experience with everyone.

Convenience of payments
Bonuses & Promotions


? How to bet on Sisal?
Just go to the list of sports markets, choose the event you prefer and it will appear on the left side of the page, write down how much you are willing to bet and place your bet.
? How to withdraw money from Sisal?
You should go to the “Area riservata”, select “Gestione conto”, press on the button of withdrawal choose the payment method you prefer, fill in the form and submit the request.
✏️ How to use a Sisal bonus?
You should stick to the terms of a particular bonus offered. There you will find not only where you can use it but also how much time do you have to use it.
?️ How long does it take to withdraw money from Sisal?
The withdrawal processing depends on the payment method you choose. E-wallets processing usually takes up to 48 hours, cards and bank transfer – up to 5 business days.
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