Expekt - Overview & Rating
Pros and cons
Characteristics of the Bookmaker – short
Expekt.com operates in English, Finnish, German, Norwegian and Swedish.
Expekt is an online Gaming and online sportsbook company. The website has its headquarters in Sweden and its main office in Gzira, Malta. Expekt was founded by Christian Haupt and Conny Gesar in 1999. Expekt is considered one of the first betting platforms in Northern Europe prior to expanding its service to offering sports betting, pool betting, and gambling.
Expekt has had various ambassadors representing itself in the international market; some of the most notable personalities among these are Zibi Boniek, a former Polish football player in Poland, Fredi Bobic, German foot executive in Germany, and Glenn Strömbergm, a former Swedish football player in Sweden.
Expekt has prohibited jurisdiction across various countries. Some of these countries include:
- Cape Verde
- Equatorial Guinea
Expekt is licensed and regulated to provide its B2C services under the Betclic Everest (Gibraltar) Limited by the Malta Gaming Authority (no. MGA/B2C/281/2014). The U.K. Gambling Commission under the license number; 000-039188-R-319326-007 regulates the Colossus products under Expekt supplied by Colossusbets. The IGT Casino products are licensed by Gibraltar Gambling Commissioner. The U.K. gambling commission regulated the Red tiger casino games under license no. 000-043114-R-321951-007.
Design and Layout and User Friendliness of the Site/App
The design and layout of the Expekt website are simple yet it meets modern standards. Instead of the cluttered screen, that bookmaker websites tend to have, Expekt Sports customers are welcomed with a plain, clutter-free interface. The stripped-down interface makes it easy to navigate and locate the markets, sports, and necessary details you may need.
When you get to the platform for the first time, you’ll be welcomed by the ongoing matches that you can put a bet on. The menu bar at the bottom of the screen gives you access to a list of sports covered that is different compared to other bookmaker sites that normally display it at the very left of the screen.
Expekt also has an app version for on-the-go betting and gambling. The mobile apps have been commended for their fast response time. Both Android and iOS users can enjoy gambling on-the-go by downloading the app version of the Expekt website.
To download the Expekt android app, you’ll have to allow third-party installation. To do this, go to mobile’s settings, select the security option and proceed to grant permission to “unknown sources,” and you are done.
For customers who do not wish to download the app, Expekt also offers a mobile-optimized browser version of its P.C. website. Unfortunately, unlike the bonuses you receive on other bookmaker websites, Expekt doesn’t provide a bonus to users who sign up to use the app. The same credential used for logging on to your P.C. website can be used on the Expekt app.
Services and Live
Expekt’s primary target is the European market; hence, you’ll mostly come across soccer trending events that are highlighted the most. Wagering on football games, however, isn’t just limited to major league games. Non-league football in England, regional football in Germany, and other youth leagues are some of the smaller events supported by Expekt.
Some of the major football events supported on Expekt include:
- Champions League
- Premier League
One asset of Expekt is the live betting available on the site, which is very comprehensive, although it does not allow live streaming. Expekt’s live betting platform provides consumers with more than 50 betting opportunities for niche soccer games.
Other than football, you can also place bets on MMA fights. It’s ranked the 2nd most favourite game on the website and listed right below football events. Additionally, you can bet on the following games:
- Formula 1
- Cross-country skiing
- Rink hockey
- Ski jumping
Besides the average sporting events, users can also place wagers on e-sporting events such as C.S.: G.O. and Dota 2. Expekt also has an online casino for casino lovers, where you can play games like jackpots, Megaways, Evolution, live roulette, poker games, poker and Skywind to name a few.
The selling point of Expekt is its variety of games when compared to major casino game providers like Microgaming, NetEnt, Pragmatic, Yggdrasil, and ISoftBet.
Expekt’s extensive offers on casino games aren’t limited to wagering. Here you can choose from 50 different tables where a live dealer will help you engage and play. Additionally, there are 30 table games and 9 video poker games.
Other than the live casino, live sports betting is also available on major events like the Australian Open and Wimbledon, Serie A, and Spanish Primera Division. Furthermore, users can live bet on sports other than football, such as:
- Ice Hockey
Freebies, Bonuses, and Promotions
Expekt lacks greatly in the offering they make with their promotions and bonuses. Unlike most betting platforms, Expekt only provides boosted odds on selected events. Some of the few bonuses provided include one where users can receive a welcome bonus of $10.
Users can also receive a first deposit reward of up to $500 when they deposit for the first time. To avail of this promotion, you’ll have to deposit a minimum amount of $10 or enter any event that has betting odds of 2.00 or higher.
Some less known promotional offers include the $2 Monday offer. If you bet $2 on a Monday and lose the bet, you can claim up to $50 via freebet. Additionally, football fanatics can bet $10 on 4 events that have an odd of 2.00 or higher and claim a no-lose bet bonus if you lose even a single leg.
There’s also an Expekt VIP loyalty program that customers can join to make real money bets with odds of 1.5. You’ll have to win the $500 bonus in the previous weeks betting to join the loyalty program.
Bettors on Expekt have access to 888 casino poker games to receive a freebie bonus of $20 without any deposits. Moreover, members can also claim a 100% welcome bonus amounting to up to $1,500 on their first deposit. To avail of these bonuses, you’ll have to add the promotional code WELCOME888.
Customer Care, Live Chat, Email Support
Spotting a great bookmaker isn’t hard. To be considered a good bookmaker one needs to provide exceptional customer service. Expekt is well-known for its customer service, which boasts a range of over 20 different languages, and is available 24/7. Here are some of the most widely available languages on Expekt:
To get in touch with the customer service contact them via the email su[email protected] or contact them through their live chat feature. Although both email and live chatting are available 24/7, you’ll receive a faster reply to your chat.
A unique feature, which is probably only available on Expekt, controls the level of help you receive. You can go to your “my account” page, where you will have the option of adjusting the level.
Besides the customer support service, visitors can also navigate their FAQ section to find answers to some of the most commonly asked questions. If none of these options seems appealing, you can also contact the Expekt support team via sending in a request through their “contact us” page. However, this can take a couple of days to receive a reply.
To open an account on Expekt is fairly simple. Simply click on the “register” button to begin the registration process. Alternatively, you can go to the homepage and click on the ‘register now’ button.
In the first step of registration, you’ll be asked to add information such as your first name, surname, date of birth, and email address. Additionally, you’ll also be asked to confirm your age (should be 18+ years) and whether or not you’d like to receive promotional emails.
In the second step, you’ll have to add detailed information regarding where you live, such as your address, an additional address if you have one, postcode, and town. Moreover, other information such as preferred currency and your mobile number will also be needed.
The last and final step of the registration will ask you to choose a username and a strong password. The password will need to include 1 uppercase, 1 lowercase, 1 number, and a total of 8 characters. It’s also in this very step where you can mention a referral.
Once all these steps are followed, all that’s left to do is a verification of your account. To verify your account, go to your email inbox and click on the verification link sent by Expekt. Additionally, you will be required to give proof of residence (your address) by providing essential documents such as your utility bills.
There are various currencies that are supported on Expekt. These include:
- Swiss franc
- Norwegian Kroner
- New Zealand dollar
- Swedish Kronor
- US dollar
Additionally, the withdrawal and deposit options on Expekt are also numerous. However, they will vary slightly from region to region. The thing to keep in mind is that the minimum amount that can be withdrawn at any given time is £20. You can avail of Visa or MasterCard or switch to an e-wallet such as Neteller, Skrill or Paysafecard. Other than these, you can also opt for a bank transfer.
To deposit through MasterCard or Visa, you need a minimum of £10 and a maximum of £3,000. There are no hidden fees when depositing. If you fish to deposit larger sums, you can contact Expekt to discuss your options. Note that deposits below a certain sum will require a handling fee of 2%.
When you use MasterCard or Visa for withdrawal, you can only withdraw a minimum of £20, and the maximum is €4,000 per day. There is no handling fee charged on it. In general, withdrawals can take up to 2-5 business days. If you want to cut the time short, you can use e-wallets.
Reliability, Integrity, and Safety
Since its beginning, Expekt has had a clean record and has had no issues with reliability, payout, or liquidity. The website is registered under various commissions and has provided licensing numbers that grant them jurisdiction to function in multiple countries.
Moreover, Expekt uses 128-bit SSL encryption to process all sensitive information, such as your financing details. Hence a third party cannot have access to information that would leave you vulnerable.
What Does the Site Not Have?
Although the website is clutter-free in design, one major downside is the “no search” option. Users cannot look up something; instead, they have to navigate various tabs before finding what they’re looking for.
Another disadvantage is the lack of options one can avail of when contacting the customer support service. Major bookmakers have more than just an email or live chat available. Other options which Expekt can look to include consist of a toll-free number, Skype, and/or WhatsApp.
Finally, the limited jurisdiction to function in limited countries renders Expekt services unavailable for many. Hence, many people aren’t happy that they can use the site in only a few countries. Moreover, the bonuses provided to users are basic compared to what most platforms have to offer.
Products and apps
Expekt offers sports betting, in-play betting, casino, slots, live casino and games services for its users. The same options are available in the mobile mode and the mobile app. iOS can be downloaded from the App Store, while the Android app can be found on the website.
You can fund deposits via VISA, VISA Electron, Mastercard, Maestro, Neteller, Skrill, paysafecard and bank transfer. The minimum deposit sum is £8. The maximum is unlimited, though your payment method may set the maximum limit. The processing is instant for all methods except for bank transfer – 3-6 business days. No commission is held by the bookmaker for deposits
The withdrawal can be made via VISA, Mastercard cards, Skrill, Neteller, paysafecard and bank transfer. The minimum withdrawal amount is £20. The maximum is £10,000 for Skrill and Neteller and unlimited for cards, paysafecard and bank transfer. No commission is held by the bookmaker for payouts.
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Expekt accepts Brazilian real, Swiss franc, Czech koruna, Euro, British pound, Hungarian forint, Norwegian krone, Polish zloty, Swedish krona and US dollar.
as an arbitrator
Only an email option is available if you want to contact with Expekt support service. No live chat.
You can learn about the feedback and opinion on sum withdrawals and betting in Expekt in the “Feedback” and in the comment to the review. Learn here about the experience of Expekt users. Share your experience with everyone.
If you are using a traditional withdrawal method such as MasterCard or Visa, it’ll take 2-5 working days to process your request. But if you’re using an e-wallet, it’s a matter of minutes.
Although there is no guarantee on the odds placed on Expekt, they aren’t the most competitive, and they are available in an array of wagering sports.
Yes, one of the few customer support services on Expekt includes a live chat feature.
To change to decimals, go to the “odd format” section on Expekt and select decimal from the options displayed.