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Betsafe bookmaker review: rules, support, sign up, free bets, site

Bookmakers rated 3 offer mid-level services and are currently in trial period.
Contents
BR rating: 3/5
Pre-match: 4/5
In-game: 4/5
Odds: 3/5
Convenience of payments: 3/5
Support: 3/5
Bonuses & Promotions: 4/5
Workability: 3/5
Feedbacks: 0 Free Bets: 35 € Deposit/Withdraw: 999999 / 0
More 5
Mobile versions: Questions: 0 Complaints: 0 Support

Contents

Company Review

3/5
Paruyr Shahbazyan
The founder of the website

We can all agree that it’s a little easier trusting a professional with our money than some stranger on the street. Recognizing this tried and true idea, BetSafe was founded in 2006 by world-famous poker-pro-turned-businessman Antanas Guoga, better known in the poker world as Tony G. Having first-hand experience in the highs and lows of the gambling world, Guoga set out to create a betting site that features live and regular sports betting, casino games, and, of course, poker. In 2011 the company was bought by Betsson Group, one of the largest European igaming groups, which shot this betting site to fame. 

BetSafe is licensed through BML Group Ltd. by the Malta Gaming Authority (MGA) since March 30th, 2006, which was updated on August 1st, 2018. For residents of Sweden, the website is run by BS Nordic Ltd and is regulated by the Swedish Gambling Authority for 2019-2024. For users who live in Ireland, the site is controlled by the Republic of Ireland’s Regulatory Bodies. 

When looking for matches to bet on, oftentimes people are forced to go with what is more mainstream – sports that are widely popular around the world, but might not be so interesting for every individual. BetSafe’s size and popularity allow it to include lesser followed, more unique tastes like water polo. With a wider range of athletic choices, you can be sure to find something to bet on and win. 

One of BetSafe’s most unique aspects is its approach to marketing, which includes its “blog.” The blog covers news of different participants in the athletic and casino world, discusses predictions about future matches, and offers tips for betting on whatever you may like. This helps people new to the betting site world navigate and dip their toe in bets they might not have felt confident enough to participate in before. This raises the amount of traffic on the site, benefiting both the individual and the community. 

This bookmaker is ranked third in the online gambling realm because of its huge range of different sports and games. However, this site is restricted to people living in the United Kingdom and focuses on players from Ireland, Estonia, Latvia, Lithuania, and the Scandinavian countries. 

Design and Layout

The design of BetSafe is simple and clean, albeit a bit confusing. When users first go to the site they can only see the blog posts and have to find the small button on the top to navigate to an almost separate website for betting. The home page shows all of the latest news of the community, and there’s a toolbar at the top of the page for users to go to other pages. It clearly focuses more on football than other sports, as it has an entire tab in the toolbar just for it alone. The toolbar also has a tab for virtual sports, which are more prominent on this betting site than most others. Two more tabs at the top lead to Horse Racing and all other sports. 

The betting site is also pretty simple and has the same layout, although it is busier than the blog because there’s more content. The first page you’re taken to is the sportsbook page, which has pre-match bets on a variety of different sports. The toolbar at the top also gives access to in-play (live) betting, live and regular casino, horse racing, virtual sports, poker, and blog, which leads back to the original news window. 

BetSafe also offers an award-winning mobile app for players on the go, whether they have an iOS or Android device. Users can access the Betsafe live and traditional casino to play their favourite games from wherever they may be. They can also go to the sportsbook for in-play and typical sports betting, or just to follow the odds of and live stream whichever match they like.  

Services

BetSafe players have many different options when deciding what they want to bet on or play.  

Users can bet on sports live, like:

  • Basketball
  • Cricket
  • Football
  • Futsal
  • Handball
  • Ice Hockey
  • Snooker
  • Tennis
  • Volleyball

They can also go the more traditional betting route with options such as:

  • Bandy
  • Baseball
  • Basketball
  • Beach Volleyball
  • Boxing
  • Chess
  • Cricket
  • Darts
  • Enhanced Accas
  • Esports
  • Football
  • Formula 1
  • Gaelic Sports
  • Golf
  • Handball
  • Ice Hockey
  • Rugby Union/League
  • Snooker
  • Speedway
  • Table Tennis
  • Tennis
  • Volleyball
  • Winter Sports

Live BetSafe casino games include:

  • Roulette
  • Blackjack
  • Poker
  • Royal Dealer
  • Baccarat
  • Game Shows
  • Slots

More traditional BetSafe casino offerings cover:

  • Slots
  • Jackpots
  • Table Games
  • Megaways
  • Drops and Wins

BetSafe also offers people a chance to play online poker. Users can play through the site itself or download it to their computer. Either way, there is almost instant access to poker that users can participate in by depositing some money and reaping the rewards. 

Live Line

As mentioned previously, there is a multitude of sportspeople who can bet on live through BetSafe, with the most popular ones being football, tennis, and basketball.

Unfortunately, not all in-play betting includes live streaming, which can make it difficult for people to participate in live sports betting if they don’t have other access to the match. While many people come prepared to bet on sports with results already in mind, some prefer to watch the game to be sure that it is going the way they planned, which doesn’t happen with BetSafe. However, there are still live updates on the score and time of every match with in-play betting. 

Freebies and Bonuses

For new players interested in BetSafe, there is a welcome bonus in each section that they can use to start out on the right foot.

If interested in the sportsbook:

  1. Create an account with BetSafe
  2. Upload the correct documents to verify your account and deposit some money
  3. Activate your 100% bonus and receive a 10 euro free bet

If curious about the BetSafe casino:

  1. Sign up for an account with BetSafe
  2. Upload the correct documents to verify your account and deposit some money
  3. Activate your 100% bonus (up to 100 euros) and use your 100 Free Spins on ‘Cat Wilde and the Doom of Dead’

If open to poker:

  1. Register an account with Betsafe 
  2. Download BetSafe’s Poker Client and chose a character 
  3. Deposit at least 10 euros
  4. A 100% deposit match bonus (of up to 2,000 euros) will be credited to your account.

There are other promotions and bonuses available as well. The site has daily drops and different types of tournaments that can lead to you winning cash prizes. At the time of this review, there is a 20,000 euro Football raffle with 80 winners of the cash prize every week. BetSafe also has a few promotions that any player can win, current examples including paybacks of up to 100 euros with NHL Hockey, early payout if your team goes two goals up for football, and safe multiples in case one selection lets you down. 

There is also a Loyalty Club for devoted poker players, where they can collect points and get cashback. 

Customer Service

BetSafe has three ways users can contact customer service and get help if there are any problems. For smaller questions, the live chat usually has someone respond in about 30 seconds. If someone has a bigger issue, they can email BetSafe and get a response in 30-60 minutes. Some people like to talk to someone in person, in which case they can request a callback which will happen in 15-60 minutes. The customer service centre is open 24/7 and is available in English. 

Registration

screenshot registration

 

Registration is only allowed if you live in Estonia, Latvia, Lithuania, or Scandinavian countries including Germany. To register for a BetSafe account, you must enter your email address, name, address, phone number, date of birth, and set a deposit limit to promote safe gambling. After creating an account you will have to verify your identity by uploading some form of identification like a passport or ID, and proof of address like a utility bill with your address. After BetSafe verifies you, you are free to start betting and playing in the BetSafe casino.

Financial Information

BetSafe will accept currency in the form of EUR, SEK, NOK, USD, GBP, and CAD, depending on what your address is in your account. Payment can be made through a credit or debit card, eWallet like PayPal, a direct bank transfer, or a bank wire transfer. 

The minimum deposit on BetSafe is 10 euros. The minimum bet allowed depends on the currency, but is the equivalent of 10 euros. The maximum bet also depends on the currency and is in terms of a bet win limit. The limit is around 100,000 euros per bet, 250,000 euros per day, and 500,000 euros per week. 

Reliability and safety

BetSafe is one of the most popular betting sites in the world, and the media reflects that sentiment. Like with any site there are some people that claim that they have been scammed, but they are not more vocal than with any other site. There have been a few objective scam testers that have proven that BetSafe is not dangerous. BetSafe uses SSL encryption to make sure that all transactions and information are safe and secure. 

What do we suggest?

The number one thing that BetSafe lacks is a strong live stream system. With almost all of the in-play betting, there was no live stream available of the match. Some people who don’t have other access to the match will be discouraged from betting because they can’t see the game in real-time, which means that they are less confident in their choices. Even with the games that had live streaming available, there were no visual diagrams that are often present in live betting circles, so someone has to fully watch the game to understand what’s going on, which is difficult if someone is busy. BetSafe should include more of these statistics and graphics so that users can look at them to see what’s happening in the match without having to fully watch the game.

Expand Fold
Characteristics of the bookmaker
Pre-match
4/5
In-game
4/5
Odds
3/5
Convenience of payments
3/5
Support
3/5
Bonuses & Promotions
4/5
Workability
3/5

Bonuses & Promotions

Website languages

Betsafe operates in 10 languages: English, Spanish, German, Polish, Latvian, Lithuanian, Estonian, Swedish, Finnish, Norwegian. There are also separate website versions for Canada and Kenya in English, Peru in Spanish.

EnglishEnglish
English (Canada)English (Canada)
EstonianEstonian
FinnishFinnish
GermanGerman
LatvianLatvian
LithuanianLithuanian
+ 5 languages
NorwegianNorwegian
PolishPolish
SpanishSpanish
Spanish (Peru)Spanish (Peru)
SwedishSwedish
Fold

Products and apps

Betsafe offers apps both for Android and iOS platforms. The app’s services are the same as Betsafe web version, except for live chat available only for Android app and eSports are available only in the desktop version.

Web
Mac
Sport products
Sport
eSports
E-sports
Live streaming
Casino
Slots
Casino
Live casino
Skill games
Poker
Games
Services
Registration
Deposit
Live chat
- English version - Mobile version

Payment methods

Deposit

You can fund deposits via VISA, Mastercard, Maestro cards, Skrill, Neteller, Trustly, MuchBetter, paysafecard, ecoPayz, Interac, Citadel and bank transfers. The minimum deposit sum is €10 for all. The processing time is instant for all methods, except for bank transfer (2-5 business days). No commission is held by the bookmaker for deposits.

Withdrawal

The withdrawal can be through the same above-mentioned payments methods except for Maestro card, MuchBetter, paysafecard, ecoPayz, Interac and Citadel. The minimum withdrawal sum is €20 for all methods. The maximum sum is €10,000 for cards and Skrill, €15,000 for Trustly, €45,000 for Neteller, €100,000 for bank transfers. The processing time is 2-5 business days for cards, 2-7 business days for bank transfers, instant for Skrill and Neteller and from instant to 1-3 business days for Trustly. No commission is held by the bookmaker for withdrawals.

Deposit Withdrawal
Sum Time Commission Sum Time Commission
from $20 to $20,000 instant 0% [1] from $20 to $2,000 2-5 days [2] 0%
from $20 to $20,000 instant 0% [1] - - -
from $20 to $20,000 instant 0% [1] - - -
Expand all (8)

Accepted currencies

Bulgarian lev
Euro
British Pound
Norwegian krone
Expand all (7)

Support

Betsafe offers users live chat and email in order to be able to contact its support team. Phone calls are unavailable for now.

Competence
Politeness
Response time
Competence
Politeness
Response time
~1 hour 15 min
Competence
Politeness
Response time
Live chat
~1-5 min

Reliability

Doesn't accept Bookmaker Ratings
as an arbitrator
There is no company representative on Bookmaker Ratings website
Attitude to speculators:
Confiscate winnings

Licenses (3)

Reviews (0)

You can learn about the feedback and opinion on sum withdrawals and betting in Betsafe in the “Feedback” and in the comment to the review. Learn here about the experience of Betsafe n users. Share your experience with everyone.

Reliability
0/5
Convenience of payments
0/5
Pre-match
0/5
Support
0/5
In-game
0/5
Bonuses & Promotions
0/5
Odds
0/5

Assessment history

22.02.2021
Betsafe has been added to the Rating

Company information

Betsafe
Malta Ta' Xbiex 1301 'Betsson Experience Centre', Ta' Xbiex Seafront
+356 2260 3036
Unknown
2006
Norway
450 000

Pros and cons

Pros
Wide line
Average maximums
Average odds
Cons
Few events with live streaming
No call centre support

Organisations (9)

FAQ

🔗 Can you bet for both teams BetSafe?
No, you cannot bet for both teams on BetSafe unless the bet explicitly includes both teams, like a bet that both teams will score.
🎁 Can you cash out on BetSafe?
Cash-out can be available for selected pre-match and in-play bets before the settlement of that bet, but BetSafe can reject any cash out request at their discretion.
✏️ Does BetSafe have horse racing?
Yes, BetSafe has horse racing.
🗺️ Does BetSafe pay the best odds?
BetSafe offers excellent quality odds.
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