Betonline - Overview & Rating
Pros and cons
Characteristics of the Bookmaker – short
Betonline.ag operates only in English.
While headquartered in Panama City, Panama, it is instantly obvious that Betonline is a gambling site catered towards American bettors with their main page heavily promoting US sports action.
Betonline was founded in 2004, however, they state their management have been heavily involved in online gaming and poker since 1991.
The key people within the Betonline organisation are Eddie Robbins III who is the Chief Executive Officer and Marcus Shrestha who is the Chief Operating Officer.
Betonline is licensed in Panama by the Gaming Commission of Panama. Within their betting rules, they also cite that the Nevada Gaming Commission’s rules will apply to any wagers or discrepancies not covered within their own rules.
Betonline doesn’t have any presence on the front of European Football shirts, however, residents of the US may remember that Betonline used to sponsor Shaquille O’Neal’s big podcast until the NBA put a stop to that as Betonline’s headquarters were not based in the US.
Betonline is quite unique in that they are one of a handful of online gambling companies that accept Bitcoin deposits – amongst other cryptocurrencies – even offering a “Crypto Bonus” for depositing in this manner.
As betting in crypto is very new the general advice is to do this with a reputable company to minimise your risk as if you bet somewhere unregulated, you have no right of appeal or you could simply get scammed. As Betonline is recognised worldwide there is no such risk here.
There is an affiliate program for Betonline integrated with a few other brands, which offers commission on a sliding scale of up to 35%. You can find further info about the Betonline affiliate program on www.commissionkings.ag.
The United Kingdom, Australia and Zimbabwe amongst others are restricted from gambling with Betonline. A full list of the restricted countries is can be found on their website.
Betonline have two different websites at the moment, their “classic” website and their “beta” website. It is clear looking at the two different versions that Betonline is now making a big effort to bring their site up to date with their competitors. Compared to the new beta site, their classic site is exactly that, classic. There is an option at the top of the page to switch to each site, however, we will concentrate on the beta site in this review.
Betonline’s beta site is attractive to look at and easily understood. Betonline’s branding of black and red stands out a lot more on their new version of the site. When you first visit the site, the bonuses offered are there straight away for you to see, rather than you having to hunt them down like on some other sites.
Across the page, Betonline has broken down their products into categories such as, Sports, Live Betting, Casino, Racebook, Poker, Esports, Contests and Promos, making it very easy to find what you are looking to bet on.
There is no mobile app advertised on the Betonline website, but you can also access both the beta and classic sites from your phone in a mobile phone friendly setting.
Catering for the US betting market, when you go into their Sports section, they categorise the likes of Basketball, Baseball, Golf, Ice Hockey, MMA, American Football, Soccer and Tennis within the Main Sports section and everything else alphabetically in their Other Sports section. You will find this down the left of the screen in the usual betting site format with your bet slip to the right and betting opportunities in the middle.
The odds are shown in American format so if you know your -110’s from your +400’s then great, if not, Betonline makes it very easy for you to change to Decimal or Fractional odds by clicking the banner next to the bet slip.
In quite the new innovation, Betonline currently offers betting on Sport Sims which is a new market which only a few other bookmakers are offering.
This is slightly different from eSports as the betting is based on a game such as Madden 21 being played out in simulation mode (computer versus computer) rather than a battle of eGamers. This is even streamed on Twitch, so now that the NFL season is over if you are missing Gridiron that bad, here is the solution.
Odds are offered on the money line, spread, total points as well as specified parlay bets.
Horse Racing has its own specific category outside of sports called Racebook which offers racing from around the world including the UK.
Betonline also has a vast array of casino games on offer from slots to table games, live casino, and video poker, with their new games in a category of their own.
With over 190 slot games, scratchcards, 15 different variations of Blackjack as well as several versions of Roulette and even Rummy, the options are vast in Betonline’s casino.
In the recent Liverpool versus Everton Premier League match, there was very little difference in price between Betonline and other top bookmakers.
The average margin on pre-match bets is between 4-8%.
In the live betting section, the layout is very user friendly. On the left there is a list of sports that betting is currently available on, then it also lists upcoming events. Betonline even provides a more detailed calendar where they have all their live betting events listed in time order.
You can bet on Football in-play as well as Golf, Tennis, NBA and NCAA Basketball, Ice Hockey, Volleyball and more.
Although their live betting markets are very comprehensive, Betonline does not currently offer any live streaming of sports events.
The average margin on live betting is between 6-9%.
Freebies, Bonuses and Promotions
You can benefit from numerous wonderful bonuses when joining Betonline, such as the Sportsbook welcome bonus of up to $1000. This is advertised as soon as you access Betonline. The bonus given is 50% of your first deposit, so to earn the full $1000, you have to deposit $2000. The catch to this offer, however, is that you must stake your money 10 times before you can withdraw any winnings.
In the casino you can get a 100% bonus on your first three deposits between $25 and $1000, meaning you could earn a total of $3000. The rollover requirement here is 30 times.
Betonline also offers a risk-free casino bet of up to $100 on your first bet, so if you lose you will be fully refunded. This is only available on certain games so please read the T&C’s.
New Poker players can benefit from a 100% deposit match when depositing between $50 and $1000. This is released in stages, every time you earn a $50 rake, a $5 bonus is released.
The welcome bonuses merely scratch the surface as Betonline also offer a 100% bonus to gamblers depositing in Cryptocurrency for the first time up to $1000. However, availability is for US and Canadian customers only.
There are also ongoing bonuses such as Reload Bonuses for depositing via Cryptocurrency or depositing within the Sportsbook.
Again, read the T&C’s to familiarise yourself with the requirements but the standout points for the Sports Reload is that it is on deposits of $50 and above and they pay up to a $250 bonus, with no rollover requirements.
For the Crypto Bonus, it is slightly different. The minimum deposit in Betonline is $20 and the maximum that can be earned is $350, however, you must stake your money eight times.
There is more than the above on offer so it is worth having a thorough look at the Promotions page of the website.
If needed, Betonline has many ways to get in touch if you need to discuss anything. The live chat is available by pressing the “Visit our help centre” link at the bottom of the page. The normal response time is a couple of minutes.
Within that same link, there is the option for a live chat, they also provide a phone number and also three different email addresses depending on whether your query relates to general support, Poker or Casino.
Just next to the help centre link there is the FAQ section where you can find the answers to basic queries.
Unfortunately, the UK is listed under Betonline’s exhaustive list of restricted countries so bettors in the UK will not be able to register.
For anyone else not listed in the restricted countries, the process is simple. You can click the Join Now button in the top right corner, from there a pop-up form appears and you fill this with information, such as name, email address, date of birth. When you have filled in the form, your account is created. Alternatively, you can also open an account over the phone.
Within the T&C’s there is no mention of needing any official documents to verify your account. However, if requesting a payout by Credit Card or if you are wanting to increase your deposit limits, you will need to provide a government-issued ID, the front and back of any card associated with the account and a utility bill or bank statement confirming your address.
While bets can be taken from many countries, all deposits through VISA or Mastercard are converted into US Dollars. However, Betonline heavily promotes the use of Bitcoin as the quickest and easiest way to deposit and get paid out.
There is an extensive guide on how to buy Bitcoin and how to deposit with Bitcoin. You can find this by pressing the Banking button located next to the Login and Join Now buttons.
The minimum bet allowed on Betonline is $1 online or $25 through the call centre. The maximum bet varies extensively depending on the sports type you are going to place a bet. Even varying depending on what day your event is. For example, in NFL spread betting on a game played between Thursday and Sunday the maximum stake is $25,000, which is the highest stake allowed across the whole Sportsbook, however, this drops to $10,000 for games between Monday and Wednesday.
Individuals can call Player Services to request their limits to be increased at the discretion of Betonline.
Betonline advises it is the individual’s responsibility to check if any tax is payable on winnings as this varies from jurisdiction to jurisdiction. They do also state that they will not release any info about the winnings or losses of an account. This is the responsibility of the bettor.
The maximum payout with Betonline is $1 million in any given 24-hour period.
Reliability, Integrity and Safety
Betonline appears to have up to date encryption and display the SSL secure logo on their website. Their new beta online website looks the part, though some links do not quite work the way they should – to be expected on a beta site. This should work itself out given time.
Betonline have had a chequered history and have been accused of a scam in the past. On a live Blackjack game, there was a video of the dealer switching cards to change the hand. This resulted in numerous bettors losing. Due to the publicity this brought, in February 2017 they changed their third-party dealing vendor from Global Gaming Labs to Visionary iGaming.
If you search for Betonline scams you will find numerous stories, however, these tend to be from around 10 years ago. Within the past year or so there is nothing that has made headline news. However, by searching on Trustpilot you find many bad reviews from disgruntled customers.
Nothing much to be honest. Once the beta site is working to full capacity without any glitches, Betonline will be a very reliable site. They have all the major sports available to bet on, even separating Horse Racing into its own special Racebook category. A minor grumble potentially for some European bettors would be that Betonline is very focussed on US Sports.
The welcome bonus is very generous, as is the ongoing reload bonus.
Products and apps
Betonline offers sports betting, in-play betting, casino, live casino, poker and games services for its users. The same services are available in the mobile mode. Betonline offers no mobile apps.
Bonuses & Promotions
You can fund deposits in Betonline via VISA, Mastercard, Discover and American Express cards, Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar, Money Order, bank transfer and bank cheque. The minimum deposit amount is $50 for cards; $20 for Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar; $300 for Money Order; $1,000 for bank transfer; $1,500 for bank cheque. The maximum deposit limit is $5,000 for cards; $500,000 for Bitcoin; $100,000 for Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar; $900 for Money Order; $25,000 for bank cheque; unlimited for bank transfer. The processing is done instantly for cards; within some minutes for Bitcoin and Money Order; up to 30 minutes for Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar; 3-5 business days for bank transfer; within 7 business days for a bank cheque. The bookmaker holds a 7,5% fee for a deposit funding via cards; a fee starting from $20 depending on the deposit amounts for a deposit funding via bank transfer and bank cheque; charges no fees for a deposit funding via Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar, Money Order.
The withdrawal can be made via Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar, bank transfer and cheque by courier. The minimum deposit sum is $20 for Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar; $500 for bank transfer and cheque by courier. The maximum limit is $100,000 for Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar; $25,000 for bank transfer; $2,500 for cheque by courier. The processing takes 1-48 hours for Bitcoin, Bitcoin Cash, Etherium, Ripple, Stellar; up to 30 minutes for Litecoin; up to 15 days for bank transfer; 7 business days for cheque by courier. The bookmaker charges a fee starting from $45 for payouts $500-$1,000, $60 for payout $1,000-$2,500, $75 for payouts $2,500-$5,000, for payouts more than $5,000 via bank transfer; charges a $50 fee for payout less than $1,500 and a 3% fee payouts equal to or more than $1,500 via cheque by courier; no fee for payouts via Bitcoin, Bitcoin Cash, Etherium, Litecoin, Ripple, Stellar.
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Betonline accepts only US dollars. Hower, you can deposit in your Betonline account in any currency but it will be converted to US dollars as soon as it reaches the account.
as an arbitrator
Lower the maximums
Betonline offers 3 standard options to contact its support team: phone call; email and live chat.
You can learn about the feedback and opinion on sum withdrawals and betting in Betonline in the “Feedback” and in the comment to the review. Learn here about the experience of Betonline users. Share your experience with everyone.
Betonline offers welcome bonuses to new customers. The sportsbook welcomes bonus is up to $1000. However, before being able to withdraw any winnings you must stake the bonus and deposit a certain number of times. More information can be found above, as well as within Betonline’s bonuses T&C’s.
Yes Paypal is accepted by Betonline.
Yes, Betonline is a reputable company with legitimate services. There was an issue with live Blackjack back in 2017, but Betonline were quick to rectify this.
Anytime you gamble there is always a risk you will lose money. If you stay within your limits and bet what you can afford, Betonline poker is safe.