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Betclic bookmaker review: rules, support, sign up, free bets, site

Bookmakers rated 3 offer mid-level services and are currently in trial period.
Contents
BR rating: 3/5
Pre-match: 3/5
In-game: 3/5
Odds: 3/5
Convenience of payments: 3/5
Support: 3/5
Bonuses & Promotions: 2/5
Workability: 3/5
Feedbacks: 0 Free Bets: 100 £ Deposit/Withdraw: 999999 / 0
More 3
Mobile versions: Questions: 0 Complaints: 0 Support

Contents

Company Review

3/5
Paruyr Shahbazyan
The founder of the website

Betclic, founded in 2005 by Nicolas Beraud, is a French online gambling company with offices in Bordeaux and Malta.

Betclic is licensed  by the GB Gambling Commission and registered for gambling in France, Italy, Sweden, Portugal and Poland.

Within five years of their existence, they held 35-40% of the market share in France for online gambling, thus becoming the largest online bookmaker in France at the time.

In 2016 they became the first company to be awarded a sports betting licence in Portugal, with many other well-known brands such as Betfair opting not to apply at that time.

Football fans may be familiar with Betclic as their logo has been sported across the shirts of big European clubs such as Lyon, Marseille and Juventus. Since 2018 when they obtained a Polish gambling licence, they have also been the shirt sponsor of Piast Gliwice and Lechia Gdansk.

Betclic offers an affiliate program which involves all brands under the Betclic Everest umbrella where you can earn a minimum of 30% commission. If you want to join, you can find out more at their website beaffiliates.com.

There is no public information to show how many customers use Betclic.

Layout

screenshot

Navigation of Betclic’s site is easy. In the UK you can gamble at www.betclic.com. As they have their own specific promotion section, they don’t overload the screen with special offers, leaving plenty of room to advertise a range of opportunities on the main screen. On a Tuesday night, there is everything from Football, Handball, Tennis, Basketball. The main screen also covers a mix of in-play opportunities, as well as early morning betting action and the next evening’s German Bundesliga action.

The wide range of sports Betclic offers to bet on is down the left of the screen with plenty of space down the right for your selections.

Services

Betclic offers the usual range of sports and casino betting, with slots and table games.

The variety on offer here is vast with obscure sports such as Floorball and Bandy. And while MMA is arguably one of the fastest-growing sports, Betclic’s coverage of this is expansive, offering to bet on Polish MMA promotions as well as UFC. Great for the bettor in the know about who the next Joanna Jedrzejczyk or Jan Blachowicz is.

Betclic’s prices are competitive with top bookmakers. Looking at the recent Liverpool versus Burnley Premier League match, Betclic were top price on Liverpool to win, though of course this is balanced out by offering the lowest odds about Burnley to win.

Looking also at La Liga, Betclic were the top price for an Atletico Madrid win away to Eibar while also offering better odds about the draw in comparison.

The average size of the pre-match margin is between 6-9%.

Betclic offers an app for its customers. It offers casino and sportsbook services. The app is available for both Android and iOS platforms.

Live

The in-play betting options on Betclic are comprehensive with up to 95 live betting markets available on in-play Football matches ranging from the English Premier League to Argentinian Amateur Football.

You can also place bets on various European Basketball leagues and Ice Hockey.

Live streaming is available to customers on a range of sports though this isn’t as vast as other companies.

The average size of the margin on live betting is 6-8%.

Promotions

The Betclic welcome offer is good as they will match your first bet (minimum odds 1.50) with a free bet – win or lose – up to €100. Winnings from your free bet are instantly withdrawable, unlike some other sites that have wagering requirements.

However, residents of the UK, Finland, Malta, Norway or Canada, are not eligible for this welcome offer.

For casino bettors, it gets even better as Betclic’s welcome offer is a 100% deposit bonus up to €500 which Betclic says is “the highest bonus in the market”. Again though, the countries above are not eligible. As expected with casino bonuses there is a wagering requirement. For Betclic it is 35 times the bonus amount before any winnings can be withdrawn.

Betclic doesn’t advertise any loyalty scheme but they do have a loyalty department who monitor accounts and contact customers directly. However, there are other promotions on offer such as The Sports Smash Challenge, where every Euro you win earns you points. The more points you earn, the higher the free bet you will achieve. You can win up to €1000 in free bets, but the catch is you must be good at betting, as losing bets don’t count.

Bonuses and promotions can be found at www.betclic.com/en/casino/promotions.

Customer Care

There is a help centre link at the bottom of the page, but when you click it, it just takes you back to the top of the page. The same also happens with the contact us link. This was tested on two browsers and still the same result, unfortunately. As with all gaming sites, there is the Terms and Conditions page and the FAQ page, so if the problems with the help centre are long-standing, hopefully, you can find answers here. However, this does not help customers who may be in dispute on winnings or may not know how to place certain bets.

Registration

registration

Signing up in Betclic is quite simple, you click “Register” in the top right corner and go through the steps such as name, address, country, currency. Before withdrawing any money you will need to validate your account by uploading a valid ID such as a Passport or Driver’s Licence and a proof of address less than six months old. This can be done in the “documents” section of your account, but they also advise if you have any difficulty with this you can email it. Verification takes up to 48 hours.

Financial Information

Betclic supports deposits in several “permitted currencies” though there is no exhaustive list. Withdrawals can also be in multiple currencies though they bear no responsibility for fluctuation of exchange rates.

You can deposit by debit card, credit card (excluding the United Kingdom) as well as Neteller and Skrill.

The minimum deposit is £8 which is slightly higher than most gaming companies. The minimum stake is 10p. There is no specific maximum bet, but high stakes could be subject to restriction.

It is the maximum payout that really lets Betclic down though. This is set at £200,000 on the sportsbook which is poor compared to other well-known sites offering £2 million. The casino maximum win is set at €500,000.

Reliability

Out of 15 Betclic reviews on trustpilot.com, 93% are bad.

Common complaints include restricting bets when you start winning, verification process difficulties when registering an account or withdrawing winnings. Some also say that the welcome bonus offers advertised don’t get credited to the account.

Betclic is regulated and registered with the GB Gambling Commission, among others, meaning they are a reputable gambling firm, despite the poor service comments.

What’s missing?

The site is attractive with easy navigation. However, when you dive into the T&C’s you notice what is lacking. Betclic should increase their maximum payout somewhat as these days £200,000 isn’t a life-changing sum of money.

Betclic also alienates the British gambling market by not making their welcome offers available there. There may be technical reasons behind this, but when the average gambler looks for a betting platform one of the things they’re most drawn to is what free bets or bonus offers they will get.

 

Expand Fold
Characteristics of the bookmaker
Pre-match
3/5
In-game
3/5
Odds
3/5
Convenience of payments
3/5
Support
3/5
Bonuses & Promotions
2/5
Workability
3/5

Bonuses & Promotions

Website languages

Betclic operates in 5 languages: English, French, German, Hungarian and Portuguese.

EnglishEnglish
FrenchFrench
GermanGerman
HungarianHungarian
PortuguesePortuguese

Products and apps

Betclic app is available both for Android and iOS platforms.

Web
Mac
Sport products
Sport
Match Center
Casino
Slots
Casino
Live casino
Skill games
Poker
Games
Services
Cash out
Registration
Deposit
Live chat
- English version - Mobile version

Payment methods

Deposit

You can fund deposits in Betclic via VISA, Mastercard cards, paysafecard, Skrill and bank transfers. The minimum deposit sum is €10. The maximum sum varies. The processing time is instant but may take a couple of minutes, except bank transfers (1-3 business days). No commission is held for deposits.

Withdrawal

The withdrawal can be made through the above-mentioned payment methods. The minimum and maximum withdrawal amounts are not limited. The processing time is 2-3 business days for cards and bank transfers and up to 24 hours for Skrill and paysafecard. No commission is held by the bookmaker for withdrawals.

Deposit Withdrawal
Sum Time Commission Sum Time Commission
from €10 to unlimited instant 0% from unlimited to unlimited 2-3 business d. 0%
from €10 to unlimited instant 0% from unlimited to unlimited 2-3 business d. 0%
from €10 to unlimited instant 0% from unlimited to unlimited 2-3 business d. 0%
Expand all (6)

Accepted currencies

Betclic accepts only 3 currencies: Euros, US dollars and British pounds.

Brazilian real
Czech koruna
Euro
British Pound
Expand all (10)

Support

Betclic offers only live chat and email as support service to contact with Betclic team if you have an issue.

Competence
Politeness
Response time
Competence
Politeness
Response time
~2.5 hours
Competence
Politeness
Response time
Live chat
~1~5 min

Reliability

Doesn't accept Bookmaker Ratings
as an arbitrator
There is no company representative on Bookmaker Ratings website
Attitude to speculators:
Confiscate winnings

Licenses (4)

Reviews (0)

You can learn about the feedback and opinion on sum withdrawals and betting in Betclic in the “Feedback” and in the comment to the review. Learn here about the experience of Betclic users. Share your experience with everyone.

Reliability
0/5
Convenience of payments
0/5
Pre-match
0/5
Support
0/5
In-game
0/5
Bonuses & Promotions
0/5
Odds
0/5

Assessment history

29.03.2021
BetClic has been added to the Rating

Company information

BetClic
Gibraltar Betclic (Gibraltar) Limited 62/64 Irish Town Gibraltar
Unknown
2005
Unknown
600

Pros and cons

Pros
Wide line
Average odds
Average maximum bets
Good welcome bonus
Cons
No call centre support

Organisations (9)

Gamblers Anonymous
International Betting Integrity Association (IBIA)

FAQ

? Why do European format odds not update in Betclic?
According to Betclic’s live chat service, the only option for odds display is in decimal format. When asked will there be any chance of changing to European style format, the reply was very definitive “this is the format we are using and have no plans to change”.
? How can I access Betclic euro from the UK?
Betlic.com is available to customers from the UK. Betclic.fr and Betclic.pt are both available to customers from France and Portugal. Another portal has recently been established for Poland, available at Betclic.pl.
✏️ How can I change cards on Betclic?
In the My Account section, you can access your card information stored on the Betclic database. Your registered debit and credit cards can be deleted and added here as you wish.
?️ Does Betclic limit accounts?
Limits can be placed on customer accounts at any time at the discretion of Betclic according to their Terms and conditions. We do not envisage this happening as long as users follow the rules.
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