Betano Review: rules, support, sign up, free bets, site
Whether you prefer football, tennis, or any sport in between, you’ve no doubt heard of Betano. The company was originally founded by George Daskalakis in Greece. Betano first hit the Romanian bookmaker market in 2017, following in the footsteps of its sister company Stoiximan, which launched in Cyprus in 2015.
Betano has since stepped out of the shadow of Stoiximan. It expanded into a platform for mobile betting on various sports with Betano Live, as well as online gambling and casinos with multiple slots and games. Betano was licensed in 2019 under Insipia Limited and its affiliated company Kaizen Gaming International LTD. It is a leading bookmaker in Romania, Germany, Portugal, and most recently, Brazil. However, Betano is restricted in Malta, France, Italy, Spain, Denmark, Hong Kong, the UK, Turkey, Bulgaria, and the US.
Betano prides itself on being a successful combination of live betting and online casinos. Both of them are available to users of Betano Live and Betano Casino under one account. With both Vegas and slot machines available through the casino and the Betano Live function, users can enjoy the full range of gambling through the site. Betano is also accessible through the Betano app. A mobile app can be downloaded on users’ phones. It gives them even more access to in–play bets and Betano Casino.
Betano is a leader in security within the betting market. It is monitored by the Malta Gaming Authority to ensure its safety for its users. Distinguished audit organizations, such as ibia.bet and eCogra, have provided Betano safety and fairness certificates. Betano has also won numerous awards for its mobile platform: the SBC Awards in 2019 considered Betano “Rising Star In Sports Betting,” and EGR Operator Awards 2019 named Betano the “Best Mobile Operator.”
Design and layout
The website is easily accessible to users looking for both betting and a casino site. The main page includes current live matches that users can access, and a side panel with different sports one can go to support their team. The menu at the top of the page lets users go to the online casino easily. Here they can play slots or gamble through various games.
The Betano app is available for both mobile platforms iOS and Android, allowing users to have a mobile betting experience. The Betano app features live sports results allowing one to easily bet on current matches. This is perfect for users who are on the go and wish to keep up with their games. However, the application does not allow users to access the Betano casino, so the online casino is only accessible through the casino site.
Betano allows users to place bets on almost all mainstream and less popular sports, including Chess, Motorsport, Waterpolo etc.
Betano also offers various casino games one can play in their online casino, with games in different categories such as:
- Book Slots
- Daily Drops and Wins
- All–Time Classic
- Epic Slots and more.
One can easily find pre–match bets based on their favourite sport and can find matches to place bets on in the next three, twelve, or twenty–four hours. There’s also the option to select a favourite team and place a pre–match bet on their upcoming game, even if it’s in more than twenty–four hours.
Users also have the opportunity to watch their favourite matches and games directly through the Betano site. They can participate in live betting as the match plays on. Whether it be betting on the next team to score in a football match or the set winner in a game of tennis, users can set a live bet as they watch the game.
If on the move or too busy to fully watch the game, Betano also offers a live depiction of the game, with statistics and commentary to supplement, allowing to user to easily follow the match without primarily focusing on the game. Although there are possible delays during live streaming, Betano offers an overall easy–to–follow and appealing way to watch and bet on sports.
Betano offers a range of promotions for its users, starting with the Sportsbook Welcome Bonus. For new users, when they make their first deposit of between 10 and 100 Euros they’ll be awarded a 100% bonus. They must bet 5X the deposit and bonus amount to access the bonus. After betting, the profits gained will be split according to the percentage of the deposit that was cash and bonus. So the user will continue to receive bonus money every time they win with money taken from their bonus amount – the cash balance will always be used first.
The same promotion applies to Betano Slots; after depositing a sum between 10 and 100 Euros users will be awarded a bonus that matches their deposit, and after wagering the full amount 20X, they’ll be able to withdraw the bonus.
Users will also have the opportunity to acquire Free Spins, which can usually be used within 7 days after receiving them. There are no wager requirements for the free spins. Users can win up to 100 free spins (in packages of 25) under the Book of Dead Slots.
Betano offers Free Deluxe Bets to their users, which the recipient can use under any bet with odds of 1.50 and above. If the user wins the bet they will get the full amount (net profit and Free Deluxe Bet amount) credited directly to their account, and the full amount will be available for withdrawal. If the odds drop below 1.50 the Free Deluxe Bet is still valid, and if it is deemed void, the user will receive another Free Deluxe Bet they can use within the given time frame.
Users can find Free Bets to use as well, which are similar to Free Deluxe Bets in use. When applied, if the customer wins the bet they will only get the net profit from the bet, unlike the full amount seen with the Free Deluxe Bets. Both free bets can only be used one time.
Betano offers Cash Bonuses, Sportsbook Bonuses, and Slots Bonuses, as well. Cash bonuses can be credited directly to the user account, and if accepted within the 30 days availability do not expire once in the account. Sportsbook Bonuses and Slots Bonuses follow the same rules as their First Deposit counterparts, with users needing to wager 5X the bonus sum with Sportsbooks, and 20X the bonus sum with slots.
Customers can chat live online or email for support directly from the website. When joining the live chat users are shown how many people are ahead of them in the queue, and then wait until they are contacted by a Betano team member. In order to get questions answered one must already have an account. Although it does not have to be verified. Users can also request a Call Back from Betano, where they will be called by a representative to solve their problem.
Betano live chat does not offer immediate help as many other live chats do. The email response to any serious question would likely take even longer, so any issues will not be addressed immediately.
Users may only register if they currently live in Germany. So if you are outside of the country you cannot create an account. In order to verify their identification users must provide proof of their bank account through Sofort and their form of payment, whether it be a PayPal account or their credit/debit card. Upon initial registration, users must provide their home address as well, which must be located in Germany.
Customers must also upload some form of identification, like an ID card or their passport, as a picture in colour to their account. They must also upload proof of address, like through a mobile phone bill or some other official documentation.
Betano accepts payments in Euros from various online payment programs such as Klarna and PayPal, or directly through users cards. Users can set a maximum amount of money they can spend in a day, week, month, or year to promote responsible gambling practices. While there appear to be no specific minimum bets allowed, users can bet maximum 10,000 Euros per bet.
Reliability and Safety
According to media sites such as Wett Freunde, Betano is an excellent bookmaker website, with strong customer care service, exclusive freebets for new customers, and a very high quota level. Betano uses the highest security standards and is routinely checked by the third party Malta Gaming Authority to ensure its safety and security.
What do we suggest?
There have been some reports by users that they are having issues with cashing and paying out. They claim that there are problems with the portal and they are losing money. This can be very alarming to newcomers, as they do not want to lose any money, especially money that they win. So Betano should address these issues before they become too widespread.
Betano.com operates only in German and English.
Products and apps
Betano offers sports betting, live betting, slots and vegas options for its users. The same options are available in the mobile mode. Betano offers a mobile app available both for Android and iOS platforms. Android app can only be downloaded from the website. The iOS app can be downloaded from the App Store. The iOS app is available not only for iPad and iPhone but also for iWatch.
You can fund deposits in Betano via VISA, Mastercard cards, PayPal, Skrill, paysafecard, Trustly, Klarna and giropay. The minimum deposit sum is €5 for cards, Skrill, paysafecard and Klarna; €10 for Trustly and giropaya; €15 for PayPal. The maximum deposit limit is €40,000 for cards; €10,000 for Skrill and giropay; €1,000 for paysafecard and Klarna; €5,000 for Paypal; €30,000 for Trustly. The processing time is instant. No commission is held by the bookmaker for deposits
The withdrawal can be made through VISA, Mastercard cards, Skrill, paysafecard, PayPal, Trustly and bank transfer. The minimum withdrawal sum is €10 for cards, Skrill, Trustly and paysafecard; €15 for PayPal; €20 for bank transfers. The maximum limit is €10,000 for cards, Skrill and bank transfer; €5,000 for PayPal; €20,000 for Trustly; €2,500 for paysafecard. The processing time is 2-5 business days for cards; 1-3 business days for bank transfer; within 1 day for Skrill, PayPal and paysafecard; next business day for Trustly. No commission is held by the bookmaker for payouts.
|from €5 to €40,000||instant||0%||from €10 to €10,000||2-5 business d.||0%|
|from €5 to €40,000||instant||0%||from €10 to €10,000||2-5 business d.||0%|
|from €5 to €10,000||instant||0%||from €10 to €10,000||within 1 d.||0%|
Betano accepts only Euros.
Betano offers live chat, email and “call back” service for its users to contact the support team. The “Call back” service is available only for registered users.
as an arbitrator
Lower the maximums
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