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Bet-at-home review: rules, support, sign up, free bets, site

Bookmakers rated 3 offer mid-level services and are currently in trial period.

Contents

Company Review

3/5
Paruyr Shahbazyan
The founder of the website

Bet-at-Home was founded in 1999 by Austrians, Jochen Dickinger and Franz Omer. The company’s headquarters are located in Dusseldorf, Germany, while Bet-at-Home is also represented in Austria, Malta and Gibraltar.

The firm is part of the BetClic Everest Group chain, which also runs a number of other brands such as BetClic, Expekt, Everest and Monte Carlo Casino. Bets over the internet are regulated by the Malta Gaming Authority, while the company also has licenses from the United Kingdom Gambling Commission, from Italy and from the German state of Schleswig-Holstein.

Bet-at-Home does not have any betting shops, and therefore operates only online. The website can be found at: www.bet-at-home.com. The bookmaker says it has around three million registered users, as well as 240 employees.

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Characteristics of the bookmaker
Pre-match
3/5
In-game
3/5
Odds
3/5
Convenience of payments
4/5
Support
3/5

Website languages

Uk.bet-at-home.com operates in English, Polish and German.

EnglishEnglish
GermanGerman
PolishPolish

Products and apps

Bet-at-home offers sports betting, live betting, betting on virtual sports, slots, casino and poker service. The same services are available in mobile mode. Bet-at-home offers no mobile app.

Web
Mac
Sport products
Sport
eSports
E-sports
Live streaming
Match Center
Casino
Slots
Casino
Skill games
Poker
Services
Registration
Deposit
Live chat
- English version - Mobile version

Payment methods

Deposit

You can fun deposits in Bet-at-home via VISA, Mastercard debit cards, Skrill, Neteller, paysafecard, Trustly and bank transfer. The minimum deposit sum is £10 for all methods, except for bank transfer – unlimited. There is no maximum limit. The processing is usually done instantly, except for Trustly, which may take up to 3 business days, and bank transfer – up to 3 business days. The bookmaker charges no fees for deposit funding.

Withdrawal

The withdrawal can be made via VISA, Mastercard debit cards, Skrill, Neteller, paysafecard, Trustly and bank transfer. The minimum limit is £0,01 for bank transfer; £25 for cards; £10 for Skrill, Neteller, paysafecard and Trustly. The maximum limit is €5,000 (or equal to it in any accepted currency) for cards and paysafecard; €6,000 (or equal to it in any accepted currency) for Skrill; €10,000 (or equal to it in any accepted currency) for Neteller; unlimited for Trustly and bank transfer. The processing takes up to 3 business days for cards, bank transfer and Trustly and is done instantly for Skrill, Neteller and paysafecard. The bookmaker holds no commission for withdrawals via cards, Neteller and paysafecard. Bet-at-home lets 3 free withdrawals monthly for Trustly and bank transfer and charges a €5 fee for further ones. It also lets 2 free withdrawal monthly for Skrill and charges a €5 fee for further ones.

Deposit Withdrawal
Sum Time Commission Sum Time Commission
from £10 to unlimited instant 0% from £25 to €5,000 [1] up to 3 business d. 0%
from £10 to unlimited instant 0% from £25 to €5,000 [1] up to 3 busines d. 0%
from £10 to unlimited instant 0% from £10 to €6,000 [3] instant 0% [3]
Expand all (7)

Accepted currencies

Bet-at-home accepts British pound, Euro, US dollar, Czech koruna, Danish krone, Polish zloty and Russian rubble.

Russian ruble
Euro
US dollar
British Pound
Expand all (8)

Support

Bet-at-home offers email, fax, live chat and call centre for contacting its support service.

Competence
Politeness
Response time
Competence
Politeness
Response time
~1-5 min
Competence
Politeness
Response time
~15 min
Competence
Politeness
Response time
Live chat
~1-5 min

Reliability

Doesn't accept Bookmaker Ratings
as an arbitrator
There is no company representative on Bookmaker Ratings website
Attitude to speculators:
Confiscate winnings

Licenses (4)

Reviews (0)

You can learn about the feedback and opinion on sum withdrawals and betting in Bet-at-home in the “Feedback” and in the comment to the review. Learn here about the experience of Bet-at-home users. Share your experience with everyone.

Reliability
0/5
Convenience of payments
0/5
Pre-match
0/5
Support
0/5
In-game
0/5
Bonuses & Promotions
0/5
Odds
0/5

Assessment history

31.12.2014
The rating of Bet-at-home was downgraded from 4 to 3
01.03.2012
Bet-at-home has been added to the Rating

Company information

Bet-at-home
Malta Saint Julian's STJ 4011 Portomaso Business Tower, Level 12, Portomaso
+356-27922492
+356-20102590
1999
Wels, Upper Austria
~ 300
5 000 000

Pros and cons

Pros
Wide line
Average maximums
Cons
Low odds
No mobile app

Organisations (10)

Gamblers Anonymous
International Betting Integrity Association (IBIA)
Play Fair Code (Association for Protecting the Integrity in Sport)
DSWV (German Sports betting Association)
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