Can I immediately proceed and deposit after registering my account?
Sure, the website gives you an opportunity to make a deposit right after registration; you only need to add a bank account.
How Long Does it Take to Register a Singapore Pools Account?
Signing up with Singapore Pools takes a little bit longer. You have to wait three days for your account verification.
Using a Singapore Pools Account when Traveling Abroad is Possible?
You are allowed to use your Singapore Pools accounts wherever you want, as long as gambling in that territory is not illegal, and the website is reachable.
Will I be charged by Singapore Pools to register a new account?
Signing up with Singapore Pools doesn’t require any fee to be completed.
If I already have a Singapore Pools account, can I register a new account from the Mobile App?
It is mentioned in Singapore Pools’ terms and conditions that you are not allowed to have more than one account.
Do I need to register with Singapore Pools to get the App?
The new registration is not required. Singapore Pools provides mobile apps both for Android and iOS smartphones. Apps download link you can find on the website.
What bonus code should I use when registering to get the Singapore Pools welcome bonus?
There is no need for a bonus code, as Singapore Pools doesn’t suggest any welcome bonuses at the time of publishing.
How to Contact the Singapore Pools Support Team to get help?
You can contact the Singapore Pools support team by filling in an email inquiry, which you can find in the “Contact Us” section by clicking “Email Us” or calling 6786 6688.
How to reset the password to your account?
To reset your password, from the “Login” field, tap “Forgot Login?” and enter any verification contact to reset your login details. Or tap “Account” then “Account Updates”, select “Login Information”, and enter your new password. If you are using the app, change your password by selecting “Change Online Betting Password “ from the “Account” section.
“Your account has been suspended” whenever I try to log in – what should I do?
In case you have faced a problem like an account suspension, please contact Singapore Pools support team to clarify the reason and give a solution.
How to Change Personal Information After Registration?
To change your information, tap “Account”, then go to “Account Update ”, and you will be able to change your contact information. For making other updates, you should contact Singapore Pools support team to make updates for you. Changes can take up to two days.
Can I temporarily suspend my account?
Surely you are allowed to suspend your Singapore Pools account. To make it happen, please contact the support team to help you with solutions.
How Can I Permanently Close My Singapore Pools Account?
If you need to close your betting account, please inform the Singapore Pools support team, and they will help you. Be aware you have withdrawn all your funds before closure.