Can I immediately proceed and deposit after registering my account?
Sure, the website gives you an opportunity to make a deposit right after registration. Before depositing, make sure you have read the rules and agree with them.
How Long Does it Take to Register a Helabet Account?
Registration with Helabet is super swift; a few minutes are required to complete it. But some registration ways require verification, which can take an additional two minutes.
Using a Helabet Account when Traveling Abroad is Possible?
You are allowed to use your Helabet accounts in all territories where gambling is not illegal.
Will I be charged by Helabet to register a new account?
You can sign up with Helabet for free, as it does not require any fee.
If I already have a Helabet account, can I register a new account from the Mobile App?
According to Helabet’s terms and conditions, you are not allowed to have more than one account.
Do I need to register with Helabet to get the App?
There is no need for new registration. Helabet provides a mobile application available for Android smartphones, and you can find the download link on the website.
What bonus code should I use when registering to get the Helabet welcome bonus?
There is no need to enter a bonus code to gain a welcome offer.
How to Contact the Helabet Support Team to get help?
You can contact the Helabet support team via live chat, email support@helabet.com or fill in an email inquiry.
How to reset the password to your account?
To reset your password.
- Go to the “Log In” page.
- Tap “Forgot Password.”
- Choose email or phone number for verification.
- Enter the verification code sent to you and “Confirm”.
- Choose a new password and submit.
“Your account has been suspended” whenever I try to log in – what should I do?
In case you have faced a problem like an account suspension, please get in touch with Helabet customer service to clarify the reason and give a solution.
How to Change Personal Information After Registration?
If you want to change your personal information, go to the “Account” page, select “Personal Profile”, then click “Edit Personal Info”, and change the information you want.
Can I temporarily suspend my account?
Surely you are allowed to suspend your account. Helabet suggests a self-restricting option, which you can use to block your account from a week up to a year. The closure is completed if you have passed the verification via ID or passport.
How Can I Permanently Close My Helabet Account?
If you want to close your Helabet account permanently, please send a request to the Helabet support team, and they will help you.