To the list of long-loved betting companies, you can safely add the Pools. This company is distinguished by its favorable offers, a wide range of services offered, and many other things. The company was founded in the UK. It is registered in Wales and England. The Pools is licensed by the UK Gambling Commission and its site is only for UK residents.
Design
The Pools site is quite user-friendly and has no clutter. The basis of its color scheme is blue, black and white. The site is available in English. The upper central panel contains the following sections: sports, casino, live casino, pools games, match scratch, sports promotions, casino promotions and “contact us”. Clicking on the “sports” button will take you to the section with the proposed sports, as well as the schedule of matches for the next 3 days, future races and virtual. Going down the Pools site, you will also see the in-play, highlights and next events sections. By clicking on each section, you will get more information about the sports, depending on your preferences.
The panel on the left contains quick links, which include Euro 2020, French Open, Featured Create a Bets, International Coupon, Extra Place Races, 20p Roulette. There is also a list of sports offered by the bookmaker. On the right side, you can see your betslip, racing extra places, upcoming favorites, as well as the current promotions and bonuses that the Pools offers to its customers. At the very bottom of the site, you can see a block of information about the betting company, terms and conditions, information about payment systems, as well as methods of contacting the support service if you have any questions.
For those who prefer to place bets using smartphones, the betting company invites you to use the Pools mobile app, which is available for Android and iOS. iOS users cannot use the casino.
Services and live
You will be able to take advantage of a significant number of services and offers from The Pools, depending on your preferences. On the betting platform, you will be able to bet on sports and play casino, live casino, virtuals, pool games.
The Pools also has a cash-out option. If you place a bet with 3 gold coins, you may get a cash-out, you will need to click on the offer to cash out.
For sports betting, users will be offered sports such as:
- American football
- Table tennis
- Australian rules
- Snooker
- Badminton
- Tennis
- Baseball
- Pool
- Basketball
- Boxing
- Cricket
- Cycling
- Rugby
- Darts
- Esports
- Football
- Volleyball
- Greyhounds
- Golf
- Horse racing
- Ice hockey
- MMA
- Handball
- Motorsports
- Politics
Live line
For those who appreciate the moment, the Pools has prepared an in-play section for you, with which you can place bets live. The Pools offers 7 sports, such as football, tennis, cricket, basketball, baseball, volleyball and table tennis. All you have to do is click on the “in-play ” button on the top panel and you will see a panel with the sports and matches that are currently being played. You will also have access to the scoreboard, where you can view and see the opponents, the score and how much time has passed since the start of the match. By clicking on a match, you will see an information field with data on the game you selected.
Bonuses
The Pools offers its customers a significant number of bonuses. Among them, we can mention the free bet, which you will get access to after completing the registration stage. After login and selection of a bid, you will need to open the coupon. A window will open in front of you where you must select a free bet and place your bet now. It is also worth considering the fact that all your free bets will be valid for 7 days from the moment they are received. They are credited in the afternoon after your qualifying bid is calculated.
If your first bet of £10 loses you can also earn a bonus of £10. Only already registered users are eligible for this bonus. A mandatory condition is the betting odds, which must be at least 2.0.
Unfortunately, the Pools can only offer you welcome bonuses now, but they notify you about their promotions by e-mail.
Customer care
If you have any questions or need help solving problems related to the site or application, the support service is always ready to help you. For frequently asked questions, the Pools has prepared a special section where you can find answers to solve the problem.
To contact the support service, the Pools has prepared several options. One of them is email support@thepools.com.It is enough to write, specifying your problem. The reply comes pretty fast. If you want to get a response within a few minutes, then the live chat feature, which is located on the right, will definitely suit you. Just click on it and a window will open in the lower-left corner. Just specify your problem and you will be answered immediately. The support service is open from Monday to Saturday from 8:30 am to 10 pm, on Sundays from 12 pm to 10 pm.
Registration
The registration process in the Pools will not take you long. After clicking on the “sign up” button, you will see a section consisting of three items. First, enter your email address, password, and choose a convenient option for notifications about new promotions. Next, enter the title and your personal data ( name. last name, date of birth). The last step to register will be to provide your phone number, username, and postcode and specify your address. Click on the “next ” button and your registration will be successfully completed. We inform you that only persons over 18 years of age are eligible for playing on the Pools site.
Financial information
To begin with, it is worth noting that your account is activated after making a minimum deposit. To make a deposit in the Pools, you need to follow some quite simple steps. To get started, log in and go to the “deposit” section. Next, you need to make a deposit amount and confirm your card details. Then just send the request and finish. To make deposits, you will have access to debit cards: MasterCard and VISA. The minimum deposit for depositing funds is £5. To withdraw funds from your account, you must be sure that your card is activated on the website of the betting company. To withdraw funds, just click the “withdraw ” button.” on the page with your data. The minimum withdrawal is £10 and takes place within 2-5 days from the date of the request.
Safety
The Pools takes the storage of your personal data seriously and strives to protect it. Despite the fact that data transmission over the Internet is not the most secure way to exchange information, the Pools do everything necessary to protect your data. It is also worth clarifying that any data transfer is at the user’s risk, although from the moment your data is received, they are subject to control measures that protect you from unauthorized hacking, theft or loss.
What does the site not have?
For the most convenient coordination on the Pools site, we would suggest the Pools add a search bar, as this is necessary when the customer can not find the sport that he needs or wants to take advantage of the bookmaker’s offers. We would also suggest the Pools add football coupons in the iOS app, which users can use on the site, but do not have this option in the app. Also worth noting is the lack of a live streaming feature, which we would suggest the Pools add to their site.
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