Star Bet is a betting company that is one of the oldest in the territory of Serbia, but it has recently started expanding its business to more countries. The company was founded in 1998 in Guca with offices in Cacak. Star Bet betting office has been active since 2000 when the first betting shop was opened in Prokuplje.
They currently have more than 70 brick-and-mortar branches in Serbia and every month new facilities are opened. Before they changed their name to Star Bet, the company initially had the name RM Co.
They have recently started developing an online platform and have a desire to position themselves more seriously on the market.
Design and layout and user-friendliness of the site/app
At first glance, the Star Bet website looks a bit outdated. However, it is a very functional site that is very easy to use, even for beginners. The predominant background is black, which is very pleasing to the eye. There are not many banners that distract players while they are on the site. The visibility of the offers and the odds are quite good, although the font and the numbers could be a bit bigger.
At the bottom of the menu on the left are two interesting options – MOST PLAYED and LAST MINUTE BETS. Here you can find which are the most popular bets on the Star Bet list, as well as the matches that are just about to start.
At the very top of the menu on the left is the SEARCH option. Here you can easily find all the details and odds by simply typing in the match you are interested in – enter the name of the club or the player you are most interested in and all the offers will come out. We have found this to be a really great option that speeds up your navigation on the website.
As for the choice of language, only Serbian is available on the Star Bet site. It is not so surprising given that this brand is still a “local” player.
Star Bet hasn’t yet developed applications for iOS. However, they have an app for Android. Additionally, they have a mobile version of the resource adapted for mobile devices. The mobile version works well. Everything is easily accessible.
Services and live
Star Bet has a good sports betting offer and a great e-sports offer. As one of the oldest bookmakers in Serbia, it offers a handful of betting leagues in the most popular sports. For basketball, Star Bet offers betting on over 80 tournaments. Players can bet on the outcome, number of goals, handicaps, and combinations.
For betting on the most popular sport, football, Star Bet offers over 500 betting options. Other sports such as hockey, handball, tennis, and volleyball are not far behind in terms of options. It is especially interesting to bet on e-sports where the choice is really impressive. They offer over 10 sports and, for the most popular sports, there is also a live stream.
In terms of odds, Star Bet is slightly worse than the competition. The reason for such odds may be that Star Bet is a local bookmaker. Its facilities are opened in smaller cities in Serbia where the competition is not great.
At Star Bet, you can also find slot machines, card games, table games including roulette, blackjack, poker, etc.
Live line
For all passionate bettors, probably the most important section is live betting. The offer is excellent and wide. All events are represented as in other bookmakers, so Star Bet does not lag behind the competition. Star Bet does offer live streaming.
When it comes to their Live Casino offers, some of the offered games are Roulette, Blackjack, Poker, Lotto, etc. Virtual games in the live casino of Star Bet are horse racing, greyhounds, virtual football, etc. This section will be especially enjoyed by those gamblers who prefers more to play online casino. The image is high resolution and you will have the atmosphere of sitting in a real casino.
Star Bet slots are represented by popular providers from the world of online gambling – BetSoft, Booongo, Fazi, Microgaming, Oryx, PragmaticPlay, SpearheadStudios, Spinomenal, TomHorn. There are also games with progressive jackpots, tournaments with the possibility of winning from 900,000 to 1,300,000 dinars in online casinos.
Star Bet offers CashOut as well. In order to submit a request for “Cash Out” via online betting on Star Bet or mobile applications, a player must be logged in to his user account. In the overview of played tickets, for each ticket individually, there is an info button (icon) for the “Cash Out” option.
Freebies, bonuses, and promotions
Star Bet betting company offers very attractive promotions and bonuses. You can also sign up for a Star Bet club card to receive additional bonuses.
At the moment, Star Bet offers a 100% Welcome Bonus. All newly registered players are entitled to a 100% first deposit bonus. The minimum deposit is 500 dinars, and the maximum bonus is 5000 dinars.
Bonus up to 500% – This bonus is granted to winning tickets with a minimum of 4 pairs played, with minimum individual odds of 1.20 (if the ticket is played with a Star Bet club card) or 1.35 (if played without a club card). The bonus ranges from 2% for 4 pairs played, to 500% for 36-40 pairs played.
Customer care, live chat, email support, tel call
The Star Bet bookmaker has satisfactory customer support. From the contact options, there is a call center at +38160579666 and an email address. Their e-mail is support@rmco.rs. Customer support works from Monday to Friday from 09:00 to 22:00 and on Saturdays and Sundays from 09:00 to 14:00 (Central European Time).
You can also get in touch with Star Bet customer support via social networks like Facebook, Twitter, or Instagram. There is also a “Contact us” option on their website. It is a form you can fill in if you have any inquiries. You need to leave contact information and briefly formulate the question.
Registration
To register in Star Bet, you need to click on the “Registration” button, which is located at the top of the website. Enter the following information: full name and registration address, date of birth, ID card, e-mail, password.
Afterward, you have to confirm that you have read and accepted the general betting terms and conditions, you are over 18 years old, and that you are not a political figure.
After completing the form, you need to complete the quick registration by confirming your e-mail by clicking on the activation link you will receive.
Financial information
The Star Bet bookmaker has standard payment methods. They offer deposit or withdrawal at any physical branch in Serbia. The minimum deposit is 100 dinars.
You can deposit into your Star Bet account using Visa, MasterCard, Maestro, and Dina cards. The money will be deposited into your account immediately after the transaction. All you need to do is follow the instructions on the site and the process will be completed quickly. The minimum amount is 500 dinars.
Star Bet also offers deposits using bank transfer, post office, or e-banking. It takes up to 24 hours. The minimum amount is 200 dinars.
iPay voucher – The first thing you need to do is buy an iPay voucher, then enter the sixteen-digit PIN and the last 3 digits from the confirmation according to the given instructions, and the money will be immediately transferred to the account. The minimum amount to be paid is 500 dinars.
When it comes to withdrawing money from your Star Bet account, there are only two options – direct payment to your bank account and credit cards (Visa, MasterCard, Maestro, and Dina cards) as well as withdrawal in one of the branches in Serbia. The only available currency is Serbian Dinar.
Reliability, integrity, and safety
The Star Bet bookmaker is owned by RM Company from Guca, which has been operating in Serbia for 20 years. The company is legal and has a permit for betting issued by the Gaming Authority of the Ministry of Finance of the Republic of Serbia.
Star Bet has taken all preventive measures to protect personal data by the recommendations of the European Gaming and Betting Association. All responsibility regarding payments, selection of odds, and games is assumed by the company, as well as measures to resolve all security issues by the principles of the European Sports and Security Association.
Star Bet operates on the basis of a license issued by the Gambling Administration within the Ministry of Finance of Serbia. All this suggests that the institution guarantees safe play and reliability. All transactions are protected by protocols so that the confidentiality of user data is respected.
What does the site not have?
Star Bet focuses on sports bets rather than casino, and there is a limited number of payment options.
There is no live chat available.
There is no iOS app available.
The design of the website, although quite bright and fun, would benefit from a little update. Serbian is the only language available on the website.
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