In 1965, Stanley Matthews, a 49-year-old former England international soccer striker, became the first player to be knighted while still playing. Gentingbet was established.
Lim Go Tong, a well-known Chinese Malaysian businessman, founded Genting Highland. He transformed thousands of acres of thick impassable woods into the world’s hugest resort. That majestic place has become one of Malaysia’s most sought-after tourism destinations. It attracts nearly 20 million tourists each year.
Getningbet, a multiple award winner, became the first operator two years ago to be awarded the Safer Gambling Standard – Advanced Level 3, which is a hard thing to achieve. Gentingbet operates 42 casinos worldwide and employs 60,000 people.
Genting Malta Limited is licensed and regulated by both the UK Gambling Commission and the Malta Gaming Authority. To provide online betting services to Irish customers, Gentingbet is licensed by the Revenue Commission. Nevertheless, Gentingbet is restricted in 129 countries, including Australia, Italy, Russia, the USA, as well as in three Indian States.
Design and layout
When you enter the Gentingbet website, the first colour that immediately catches your eye is red. The Gentingbet logo is also red. In the centre of the main page, a big banner is displayed. A couple of sentences about a deposit, free spins, payment restrictions are written. In the right corner, the users can find the ‘Login’ and ‘Register’ buttons. The menu bar is in the left corner. After opening it, the users can see the online products of Gentingbet, such as ‘Casino’, ‘Live Casino’, ‘A-Z All Games’ and get access to’’Gentingbet insights’. Below, the promotions are shown. That includes ‘Casino Offers’ and ‘Live Casino Offers’. Already registered users are free to use the ‘My Achievements’ section, where they can find ‘The Reel Deal Leader board’ and ‘Genting Points’. On the very bottom of the menu bar, there is a ‘General’ section, divided into two main components: ‘Settings’ and ‘Help’. In the ‘Settings’ the information about account management, responsible gambling and gambling limits are given. ‘Help Centre’ ‘Customer Support’, ‘Terms and Conditions’, ‘Bonus Rules’, ‘Cookie Policy’ alongside ‘Privacy Policy’ are included in the ‘Help’ section of the menu.
On the homepage, the users can also find featured games, new games, high volatility games, mythical tournament time as well as megaways games. Gentingbet does not forget to provide short but essential information about their experience and responsibility.
At the very bottom of the site, the users can find information about payment methods, bonus rules, UK casinos, privacy policy. They can also learn more about Gentingbet, by clicking on ‘About Us’.
The mobile edition of Gentingbet’s website is simple to use and navigate. There are no downloads required. It is really fun and easily accessible on smartphones. The pages can, however, take some time to load. When it comes to GentingBet apps, GentingBet has gone above and beyond and created an excellent smartphone edition for iOS smartphones.
Services and live
GentingBet is more of a casino. Thus, it’s not surprising that their casino division outnumbers their sportsbook in several ways. Gentingbet offers 227 games. GentingBet offers a wide variety of sports, but the most popular are tennis, basketball, and horse racing.
Gentingbet not only has a casino, but also a live casino. The distinction between Casino and Live Casino is simple and clear: the Live Casino of Gentingbet features all games that are played live, with a live dealer/host, where the users can play and see all scores in real-time.
On Gentingbet the users also have access to many types of table games, such as ‘First Person Craps’, ‘BlackJack Classic’ or ‘Baccarat’. Users can also play slots and jackpots.
Live line
On Gentingbet, the sportsbook isn’t available outside of the UK at present. Live streaming is available for selected horse races if a bet has been placed. No other sport is broadcasted.
Users can choose from a number of common and exclusive betting variants for in-play betting. However, there are no video streaming sites, a live scorecard, or other live updates.
Freebies, bonuses and promotions
Welcome bonuses are standard for some well-known casinos. Gentingbet isn’t any exception. Gentingbet is offering a 150 per cent bonus plus 50 free spins on Starburst to new customers. So, if a person deposits €20, they will play with €50 and get an additional 50 Free Spins. To get the welcome bonus, the user should create their account, accept terms and conditions and make a deposit of €20. After that, the users will be eligible to receive the €30 bonus.
There is no specific loyalty scheme, however, promotions are open on the site every so often. Unfortunately, there is no notion which promotions may be available in the future. But the users, if they opt-in to receive marketing communications, will get emails about new promotions.
Customer care
Many casinos and betting companies emphasize the importance of customer service, putting their users first. However, not many people try to create several options for the development of their services. One thing that really fascinates us when browsing Gentingbet is their customer support.
As we already mentioned, the users can easily find the ‘Help’ section, by opening the left side menu bar. Under this section, ‘Help Center’ is available. By clicking on it, you are redirected to a new page, where in bold it says, “What can we help you with?”. Under that, the users can look up their questions, or find something by writing keywords.
Frequently Asked Questions (FAQ) of the site of Gentingbet is very well-constructed, detailed and informative. Especially when compared to other websites. In Gentingbet’s knowledge base, the users can find plenty of information. However, if you can’t find what you’re searching for, the ‘Submit a Request’ button is here to help. There you should mention your email address, subject, description of the request. You may even attach a file if you have one and then apply the submission.
On the support page of Gentingbet, there are also promoted articles. These articles are dedicated to questions such as ‘Forgotten Password’ or ‘Withdrawal timescales’.
Returning to the main page and menu, it is impossible not to mention their customer support live chat. The live chat is available twenty-four-seven. In order to start a live chat, the user should fill in his/her name, email and message and press the ‘Start Chat’ button. It takes about two minutes to receive a response.
Registration
To Register on the site of Gentingbet, the users should click on the green ‘Register’ button. To begin, the consumer must be 18 or older or the legal gambling age in their country in order to be registered. The user must accept that he or she will not use procedures, software, or technologies (such as VPN). This is to provide an inaccurate or deceptive indication of your physical / system location when accessing Gentingbet, nor will they choose a location that does not match with their actual location for the purposes of signing up for or accessing Gentingbet.
To create the account, the user should fill in his/her username, email address, name, surname, password, full address, occupation, choose a currency, indicate telephone number, date of birth, gender and enter a promotion code, if any. By the way, the users can choose between three currencies: EUR, GBP and INR. Providing information about your occupation and promo code is not mandatory. After entering everything, the user must accept the site’s terms and conditions. They also can agree to receive news via contact details.
After clicking on the ‘Register now’ button, the users will be asked to verify their accounts. They should provide the necessary documentation, for instance, passport, ID or driver license. For home address verification, the users should send a copy of their bank statement or bill, where the address is mentioned. Once documents have been received they are checked as soon as possible. An email would be sent afterwards to confirm whether or not they have been accepted. After getting verified by the Gentingbet, the users can move forward.
If anything is required an email would be sent to request it. Alternatively, the users can contact us again in order for their accounts to be checked.to see if anything else is needed to see if anything needs to be provided.
Financial information
Gentingbet accepts deposits only in Euros, British pound sterling and Indian Rupee. Gentingbet has a very limited selection of payment options. They accept debit cards from their users as an online payment mechanism. Cards such as VISA Electron, VISA Delta, VISA Debit, and Maestro are all accepted. The users can pay via Paypal as well.
GentingBet does not charge any fees on any deposits made. The required minimum deposit is £10. Debit card withdrawals require three or four business days for UK clients. For those, who do not live in the United Kingdom, it may take five or seven business days.
There is no fixed cap or daily withdrawal limit. However, there is a maximum withdrawal sum of £25,000 for each individual withdrawal transaction from the user’s online wallet.
Gentingbet also suggests Player Account Tools. They are intended to help the users to control their time and money. These tools include Deposit Limits, Wagering Limits, Loss Limits, Session Limits, “Reality” Check, Max single bet limit and Timeouts.
Gentingbet does not charge to process payments.
Reliability, Integrity and Safety
The UK Gambling Commission has controlled GentingBet to ensure that it is fully legal and compliant. Besides that, the casino uses the best SSL security encryption. It ensures that all of the purchases made by users, as well as their financial and personal information, are safe.
Moreover, if the users are registered as UK customers, several organizations are ready to help them in case of any problems. The list includes GamCare, BeGamble Away, Gam-Anon, The UK Insolvency Helpline, etc. For example, GamCare is the leading source of free content, advice, and assistance to everyone who has been affected by gambling in the United Kingdom. All the information about these organizations is available on the site of Gentingbet.
For non-UK customers, the Responsible Gaming Foundation Helpline is available. They can contact them either by telephone number 1777 or by chat facility. The call is free for everyone.
Gentingbet also suggests a self-exclusion option. If the user feels that he/she has a gambling problem, they can use this option. It prevents them from gambling on Gentingbet for a duration of six months to 5 years.
What does the site not have?
Despite the fact that Gentingbet is considered one of the most popular sites, there are many disadvantages. First, access to Gentingbet is closed in more than 120 countries. It is a big disadvantage. Secondly, there are no live broadcasts, except for the occasional broadcast of chosen horse racings. Thirdly, we suggest they make the sportsbook available in other countries. Currently is not available outside the United Kingdom.
We are also hopeful that the site of Gentingbet will be available in several languages, as for now, it is available only in English.
And last, but not least, Gentingbet does not accept cryptocurrencies.
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