Whether you are a professional or new in the bookmaker’s field, you should already know a few bookmaker companies. We would like to add one more company to that list — EnergyBet.
EnergyBet started its work in 2012. The company is based in Malta, which is a member of the EU. After some time, in 2016, a sportsbook was added. And in the same year, Energybet got the UK and MGA licenses under Probe Investments Limited.
The main attributes of EnergyBet are 15+ methods, together with quick and easy withdrawals.
Of course, it has more than one interesting feature for its customers. Energybet assists its customers with apps for both IOS and Android. Despite that, EnergyBet offers neither live streamings nor has it 24/7 customer support service. So, why choose EnergyBet then?
EnergyBet has awards such as Malta’s iGaming Excellence Award, SBC Award and Global Gaming Award 2017. Apart from bookmakers, customers can also find virtual sports, virtual and traditional casinos, games and slot machines and many more. Users are free to open an account and choose from a variety of currencies, including the US dollar, ruble and euro.
EnergyBet’s pre-match option provides 60.000+ events monthly from more than 50 sports.
Site and Apps
The website of EnergyBet is modern and frequently updated. Navigation through the website is easy. It has everything customers would need on the main page. There is no clutter: everything is sorted into several sections and not hard to find.
We feel that a huge advantage of EnergyBet is the accessibility of mobile and desktop versions, as well as applications for smartphones. The EnergyBet app is available for Android and IOS devices. It is highly regarded as an easy and useful application, full of features to make the betting process easy. It is designed and made in a way that allows users to instantly place their bets.
Users are free to avail themselves of the abundance of choices provided by EnergyBet’s application. The company has developed it in a way that there is no major difference between the initial website of EnergyBet and their application. Users can enjoy all the provided services as well as enjoy the pleasant design of the application.
Along with the absence of languages, EnergyBet does not offer a customer support service working 24/7. Customers can get answers from support assistants via email, telephone and live chat only during working hours.
- Monday to Friday 09:00-00:00
- Weekend 13:00-21:00
Overall, EnergyBet seems to try its best to provide quality service to its customers.
Line
Energybet offers quite a large range of sports for its users to choose from:
- American Football,
- Basketball,
- Boxing,
- Chess,
- Cricket,
- Field Hockey,
- Football,
- Gaelic Hurling,
- Golf,
- Ice Hockey,
- MMA,
- Martial Arts,
- Politics,
- Rugby,
- Snooker,
- Tennis,
- Volleyball,
- Βasebal etc.
Besides, EnergyBet has a few additional betting selections for its customers to make betting more entertaining:
- Cards,
- Corners,
- Asian Bets,
- Alternative Handicap Basketball,
- Alternative Handicap Tennis.
With a minimum bet of €0.50, EnergyBet gives an option for a maximum bet of €75.000 per fixture. Accompanying that, EnergyBet has quite competitive decimal and fractional odds. For basketball — 93.7%, tennis — 92.6%, whereas the percentage of football reaches 94.7%. Overall it is 93.6%.
Energybet claims to not only appreciate the loyalty of their customers but also reward them. Energy’s VIP program has a main goal of providing excellent service to the most loyal customers.
It is basically an invitation-only VIP program. It is provided for the most exceptional clientele.
Members of VIP programs have a personal account manager, who helps with all the aspects of the customer’s account. The main idea of it is to make sure that customers’ experience is second-to-none and offer a prompt and personal service.
Live
With a wide range of sports betting, EnergyBet also has a live sports option. In comparison to sports, live sports lags behind in diversity. Yet, customers can enjoy live sports such as:
- Snooker
- Football
- Volleyball
- Basketball
- Handball
- Ice hockey
- Tennis
- Table tennis
- Counter-Strike
- Dota 2
- Fifa/E-Football
- Valorant
- Cricket
In comparison with prematch betting, the in-play bets could have a small 5-10 second delay. It is to secure the bet from transmission delays and big impacts during the game. EnergyBet aims to settle all the bets as quickly as possible. Nevertheless, some of the events require official result confirmation before settlement can take place causing a slight delay. Despite that, EnergyBet claims to do what it can to settle all bets within an hour of the event finishing and live bets during the event, where the result is available.
Unlike many other bookmakers, EnergyBet provides a cash-out service. For customers who change their mind and do not want to diminish the risk, they are allowed to request payout any time ahead of the final result. Cash-out works for single or combo bets on live bettings or prematches. It does not work with bonus bets as well.
To perform cash-out users need to choose between desktop or mobile versions, depending on what they use at the moment. After choosing the method of cash-out, they need to see the availability of cash-out, which is placed right next to the “MY BET” sign. The next and final step would be to open the bet with an option of cash-out and click the “PAY OUT” button.
Bonuses
To receive a welcome bonus all the customers need to do is to deposit and wager at least €10, and they will get another EXTRA €10. Depending on the willingness of customers to get more than others, EnergyBet also offers a large list of promotions for its clients. One of the main promotions is a weekly accumulator offer. It is considered that if a client builds a football accumulator and if one of their choices lets them down, EnergyBet will refund their stake (up to €20) as bonus funds.
Another great suggestion is to use EnergyBets welcome offer. Using EnergyCasino, EnergyBet has got a great offer to help its users get started. What do you need to do? You can acquire a 100% signup bonus of up to €200 on your first deposit, It is followed by a 50% reload bonus up to €200. It is an easy and safe way to start your trip into the world of betting without fear of failure.
There are several more promotions available on the website of EnergyBet, where you can find the most suitable promotion for yourself.
Support service
Energybet acted bravely by not adding 24/7 customer support service, which is a necessity for every bookmaker. However, working exact hours during the week, EnergyBets customer support service has made a name for itself. To have answers to your questions, you can drop an email as it’s mentioned on their website.
There are many feedbacks on EnergyBet’s customer service. Some of them claim that staff should be more polite, others think that there are no issues concerning their politeness and that it is one of the best on the net. Taking into account all the different reviews, it’s a tough one to call until you try it for yourself.
Customers can contact support service via email, telephone or live chat. All the mentioned methods are speedy and will not take up too much time.
Registration
The registration process is quite seamless. It is easy and there is nothing to wreck your head. In order to sign up you need to complete the following steps:
- Click the register button (it has a bright orange colour)
- Fill in the registration page (username, email, password and bonus code, if you have it)
- Agree with terms and conditions.
The company shows the transparency of its activities already at the registration part. It thoroughly processes all the details mentioned by customers in order to develop and deliver its products and services.
Energybet has a vast list of restricted countries (unless you are a citizen of those countries, you can freely use all the products provided by the company):
- Australia,
- Anguilla,
- Brazil,
- Belgium,
- Czech,
- Cyprus,
- Croatia,
- Denmark,
- Ethiopia,
- Estonia,
- France,
- Germany,
- Greece,
- Iran,
- Indonesia,
- Ireland,
- Iraq,
- Israel,
- Turkey,
- Tunisia,
- Ukraine,
- USA.
Financial information
The depositing process is an easy one, considering the time in order to do that. It takes a few seconds, almost instantly, to credit clients’ deposits. However, there could be situations, when it will take 1 banking day for your deposit to be approved. There are no fees during the depositing process. Nothing will be charged. Nevertheless, there are minimum and maximum amounts for depositing money. The minimum deposit limit, per transaction, is €10 (or equivalent in another currency). The maximum deposit sum depends on which payment method is used. There are 11 currencies to choose from.
Depositing to another user’s accounts is forbidden.
Customers can also set limitations on their deposits. For that, they need to go to the “Responsible Gaming ” section and alter limits at any time.
Energybet requires no weekly limits on how much one can deposit.
Withdrawals are usually made in the same way as deposits. The withdrawal process is not instant! However, it will take up to 72 hours. The minimum amount for deposit — 10 euros (or equivalent). The maximum amount depends on the payment method.
There is no commission during the withdrawal procedure, either. The only disadvantage is that depending on the method of withdrawal time to get your money can change from 24 hours to 3 days. If it is a banking transaction it might take a bit longer, up to 5 days.
As the customer has wagered their deposit sum at least once, they can make a withdrawal request when they wish. The only rule is that the client must use the payment method for withdrawal that one has already used for deposit funding.
The company offers loads of methods both for depositing and withdrawing your money.
- Bank wire transfer
- Entropay
- Paymenticon
- Yandex money
- Moneta
- Trustly
- VISA/Mastercard cards,
- Skrill,
- Skrill 1-Tap,
- Rapid Transfer,
- Neteller,
- ecoPayz,
- MuchBetter,
- Trustly,
- Paysafecard,
- Jeton,
- Instant bank transfer
Maximum and minimum bets
The minimum amount for betting is different depending on the currency of the bet.
For instance:
- EUR — 0.50
- GBP — 0.50
- CZK — 0.50
The maximum amount — £75.000 for all types of betting, as long as it is a multiple, system bet or a single one.
Reliability, Safety
Energybet operates under licenses granted in the UK and Malta as previously stated. Having those licenses means that it can be surely considered as a reliable and safe company.
Nonetheless, not everything is perfect about EnergyBet. Many people complain about fees during withdrawal. Other people have troubles with the approvals of their documents for major reasons. Moreover, there are even customers rejected to get a win. We presume that the problem of those complaints can be easily solved and it could be the result of a technical problem.
The absence of languages on EnergyBet’s website is a major problem as well. There are 3 languages available on their website: English, German, Polish.
What do we suggest?
We feel that they should include more languages. The website is for clients all over the world so everyone should be able to understand the necessary information. In addition to that, a search bar would make navigation much more comfortable and easy for users.
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