Its name, Big5Casino, was inspired by the big 5 African animals namely; buffalo, rhino, elephant, leopard and lion. The games at Big5Casino have the African savannah theme with these big five animals dominating them. It was established in the year 2018 and, since then, it has been operating to ensure that the gaming life of clients is well looked after.
Big5Casino is owned and operated by Condor Malta Ltd. it has been registered and regulated duly under the Malta laws. The licence number of Big5Casino is C 70089. Big5Casino has its headquarters at 13, ‘Paolo Court’, Giuseppe Cali Street, Ta’ Xbiex TBX 1423, Malta. MGA/B2C/340/2016 is the licence number for Big5Casino which was given by the Malta Gaming authority for it to provide gaming services to its clients.
Big5Casino has its operations across the globe though it is restricted in some countries such as
- Kenya,
- United States,
- Zimbabwe,
- United Kingdom,
- Australia,
- Algeria,
- Philippines,
- Israel,
- Kazakhstan,
- Jordan.
Website Design
Big5Casino website is one of the easiest to navigate through. The top navigation bar is well indicated with provisions for the main components of the website such as casino, live casino, slots, virtual sports and sports. On the right side of the Big5Casino website, there are provisions for logging in and signing up highlighted in attractive colors.
The graphics of the savannah theme and the big five animals of Africa are professionally done to make the front page of the website very attractive.
As you scroll down the page you will notice how Big5Casino have professionally arranged the different sections. As you scroll you will find a section for new games, popular games, jackpot among others. This was done to ensure that as a seasoned gambler or a newbie at betting, you do not have to struggle when looking for what you want on the website.
In addition, Big5Casino has an android app that you can download from their website. It is easy to download and install. If you already have an account on the website, they allow you to use the same credentials on the app. However, the application is not available for iOS users.
Services
Big5Casino offers a wide range of services that you can play and gamble on. As earlier stated, live casino, virtual sports, sports and casino are some of the activities you can stake your money on betting. At this company, sports that you can bet on are football, basketball, horse racing, athletics, tennis and cricket.
Big5Casino also has a number of virtual sports that you can participate in. When you click on the virtual sports section on the main navigation bar on the top, you will be directed to different sports such as instant trotting, instant horses, instant greyhounds and instant speedways.
In the casino section, there are many games available.
- Blackjack
- Scratchcard
- Poker
- Roulette
- Baccarat
- Craps
- Crazy time
- Dragon tiger
- Dream catcher
- Extra bingo
- Mega ball
- Top card among many others
On the other hand, live casino at Big5Casino has more games that you can choose to play for money.
- Alchemy Gaming
- All41
- Alternar
- betgamesTV
- Betsoft
- Givme
- Genesis among others
Live line
This gambling company offers live betting services such as football, cricket, tennis and basketball. However, the company does not offer live streaming services.
Freebies, bonuses and promotions
Big5Casino has many offers, promos and bonuses for their clients. As a first time client, they offer you a welcome bonus of 100% up to €500 + 500 Free Spins when you first make a deposit with them. This generous offer is only valid once. In addition, once you get into action at Big5Casino, you will enjoy other benefits such as weekly promotions which run from Sunday to Saturday. On other special occasions, you may get a discount voucher or voucher codes that will make your gaming experience at Big5Casino something even more special.
Customer Care
Big5Casino has invested heavily in customer care support in order to attend to the huge customer base that visits their site every day. The support team is responsive and professional. They respond within minutes but sometimes, depending on the volume of requests being resolved, you may have to wait for some minutes.
The Live Chat provision at the end of the main website page comes in handy when you want quick responses to requests that do not require a lot of explanation. However, the team at Live Chat are not available for 24hours in a day but rather 12 hours maximum. They are online every day from 12:00 to 24:00 CEST.
To contact Big5Casino via email, you can write to them through support@Big5Casino.com
You can also use the support contact form to deal with your requests. It is available in the support section as you scroll down the Big5Casino webpage.
Registration
Registration at Big5Casino is as easy as ABC. The first thing that you should do is to check if your country is available on the list of those which are allowed to participate at Big5Casino. If yes, you can continue to register an account. You will be required to provide personal information at Big5Casino such as name, phone number and residential address.
Later you might be required to send some more files to verify your identity. The process of verification may sometimes take a long time but in most cases, it takes quite a short time.
Financial information
Big5Casino accepts several currencies during transactions but, in the end, they are all converted into Euros. The minimum sum that one can top up during the first deposit is €20. The company updated their terms and conditions not so long ago and set a new monthly limit withdrawal of € 5,000. This is an upgrade from the previous € 2500. In addition, they have scrapped the weekly limits that they had previously set in place allowing customers to withdraw their winnings throughout the month.
At Big5Casino, there are several methods that you can use to deposit or withdraw money such as Skrill, Visa card, Mastercard, Netteller among others.
Reliability, Integrity and Safety
Big5Casino is one of the safest sites to play on. This is because they have a section dedicated to tips on responsible gambling to reduce the risk of addiction. Also, they have ensured that all the personal information that you share with the site is encrypted from end to end so as to reduce the risk of access by unauthorized parties. In their terms and conditions, they have clearly stipulated that your personal information will not be shared with any other party without your acknowledgement.
Recommendation
Gambling and gaming at Big5Casino are the best experiences that one could have. However, there are some things that can be improved to ensure that the experience is even better. Paypal is a widely used money transfer service that has been popular for many years. Therefore if they would choose to include it in their payment methods, it would be advantageous to the clients.
Also, developing an app that would also be available on iOS would be a great improvement for both the seasoned and aspiring players at Big5Casino.
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