The sports betting provider Betregal is a part of Regal Group Ltd. In 2017 they decided to create a sports betting section in addition to the already existing online casino. Betregal benefits from the fact that the provider has already gained a lot of experience in the casino sector in providing attractive gaming offers.
Betregal was founded in 2017 in Malta by Regal Group Ltd. The games on this website are powered by software from Aspire Global International LTD. It is fully licenced by the Maltese Gaming Authorities. In the United Kingdom, Betregal.com is operated by AG Communications Limited. It owns a UKGC licence with 000-039483-R-319409-001 licence number. Betregal also is licenced by the Irish Revenue Commissioners and the Swedish Gaming Authority (Spelinspectionen).
The thing that distinguishes the bookmaker from other ones is the “BR bot”. It displays suitable events and odds based on the history of the player’s previous rates, odds and current trends.
Betregal company has been the main sponsor of Dundalk Football Club since 2020. The sponsorship contract was signed for 2 years.
The company offers an affiliate program. Betregal offers all those to earn income based on a revenue share basis. You should submit an application if you want to become a member of the program. You can learn more on what Betregal offers for its affiliates on www.betregalaffiliates.com.
You can’t play on Betregal if you are a resident of the USA. There are no other countries mentioned as prohibited. However, Betregal warns players who are located in countries where gambling is prohibited that players themselves are solely responsible for any issues concerning that.
The website in a .com domain zone supports English, Spanish, German, Norwegian and Finnish languages.
Design and layout
The UX design is user-friendly and very easily navigated. There is no clutter on the website. Everything is well organized and the website is very comfortable to navigate around. At the top of the homepage, you can see tabs for sports betting, casino and live casino. FAQ page, support service and promotions are lower. To the right, as usual, there are registration and login buttons. The odds and language switcher are lower, which is more convenient than when they are located at the bottom and you should scroll down to find them.
The Betregal sports section is easy to understand and navigate as well – just take a look for one minute. The sports assortment is on the left side with different countries and leagues opening below when you click. The in-play markets button is near if you want to see what is going on in live. And, finally, betslip is to the right side of sports betting events.
The website and also the company, in general, have chosen a simple colour palette of black, purple and yellow. Their logo also consists of these colours: yellow “Bet”, purple “Regal” and a yellow crown over the “e”.
Betregal mobile version is just a zoomed-in version of the desktop Betregal website. The hamburger menu button on the right side contains a search panel, language switcher and Promotions page. The same is at the bottom. Live casino is in the Casino page.
Betregal bookmaker doesn’t offer any mobile application either for Android, iOS or other platforms.
Services and Live
On Betregal you will find a wide selection of sports. The assortment includes popular sports such as Football, Horse Racing, Tennis and Cricket and less popular ones such as Speedway, Table Tennis and also Politics. Overall, Betregal provides more than 30 types of sports.
The line of the market is abundant with many options as well. You can choose either to bet on the match result, exact score, total team goals, the first goalscorer etc. In a nutshell, the choice, there is something for everyone.
In odds switcher, Betregal offers an opportunity to choose odds types which include decimal, fractional, American, Indonesian, Malaysian and Hong Kong. Not every bookmaker website offers such an assortment.
Betregal odds are not the highest in the betting market. However, they are higher than average. For example, at the time of writing Betregal offers 2.95 for a Juventus win in the Italian Cup final vs Atalanta and 2.45 for an Atalanta win.
The bookmaker also offers a cashout option for some sports events. If the option is available you will see a cashout button on your betslip. It is available for single and combo bets and unavailable for forecast/tricast and system bets and Asian Handicap. It is important to warn you that sometimes due to some large market changes this function may not work.
As for the casino offers, there are many to choose from. Betregal offers many slots and jackpots, table games including several types of blackjack. There are about 600 different slot games available in Betregal casino and about 10 jackpot games.
There are also live casino services which include live roulette, blackjacks, live poker and game shows. Betregal also offers Golden Races, League England and Tournament Champions virtual sports options.
Live
Betregal also provides in-play betting opportunities for a huge amount of online events from all over the world. The line is average. The markets are almost the same as the prematch markets mentioned above.
At 25.05.2021, Betregal doesn’t have live streaming available, though you can follow the match events via match-tracker. The match tracker is available both in desktop and mobile versions.
Freebies, bonuses and promotions
As with most other bookmakers, Betregal also provides some promotions and bonuses for new and existing customers.
For new customers, they have a promotion “Bet 20 pounds, get 10 pounds as a free bet”. When entering the website, it immediately appears to you to get your welcome bonus after signing up and fulfil some wagering requirements. It’s all written in Terms and Conditions. You need to open an account with Betregal, sign in to your account and choose the method you want to deposit with. Then, deposit money (minimum £20) and bet on an event you want with the odds of 2.00 or greater. Afterwards, BetRegal will give you a welcome bonus. Notice that this promotion is only for residents of the United Kingdom. Deposits with Skrill, Neteller and PayPal are not eligible for this promotion.
Betregal also has a Loyalty Program, but at the moment of writing the review there were some problems with achieving information about the loyalty program. The customer support service confirmed this.
Betregal also provides some other bonuses. They are
- Get on the road to Euro-2020 with Betregal. BetRegal offers to guess the scores of several matches. You can also guess the winners in several categories like the winner of the tournament, Top Goalscorer, Player of the Tournament to Team of the Tournament Goalkeeper, etc.
- The Royal Boost – a daily boosted Betregal accumulator. Betregal request you choose to choose at least 4 pre-match sports selections with the odds of 1.20 for each selection and boost your wins up to 77%.
You can find out more about Betregal bookmaker’s bonuses from our website’s bonus section – https://bookmaker-ratings.com/bonuses.
Customer care
You can contact Betregal specialists by e-mail or by live chat, which is available every day from 08:00 am to 0:00 am by CET.
It takes a little bit longer with an e-mail, about 15-20 minutes. You also can chat directly with customer support service’s specialists and they will answer your questions. Reading the reviews that customers left, it is clear that they have some problems with their support service team both in terms of politeness and incompetence. However, they were very quick and polite in their answers to us.
Additionally, the website offers Help and FAQ pages for you to get informed on any issue that you are interested in or with which you have problems. They contain detailed and comprehensive information on payment methods, bonuses, account verification processes, privacy issues and other topics.
Registration
You can register with Betregal from countries that are not restricted by law. To register for Betregal, you need to go to the website. At the top of the right corner, you need to click on “Join here”, in the opened window fill in the required fields with your personal information. You need to write down your email, name, surname, preferred currency, address and mobile number, username and password.
The account verification process includes an identification process. It may also include a requirement to provide the company with proof of sources of funds or income. This is, as stated on the website, a general process for all bookmakers that are under the UKGC jurisdiction. If you don’t provide the necessary documentation your account may be restricted by the company.
Financial information
Accepted currencies on Betregal are AUD, CAD, USD, EUR, GBP, SEK, DKK and NOK.
Betregal accepts payment via VISA and MasterCard card, paysafecard, AstroPay card and bank transfer. You can avail of PayPal, Skrill, Neteller, MuchBetter, Trustly e-wallets. There are also Klarna, Giropay, Eps, Euteller available only for deposits.
The minimum deposit sum is 10 for all payment systems depending on the currency you choose. The maximum limit should be defined by you as a part of a responsible gaming program. It is not set by the bookmaker. The minimum withdrawal amount is also 10. The maximum limit is 7,000 per month, again, depending on the currency.
The deposit funding process takes no time. However, if you fund your account via Interac it may take up to 24 hours. The withdrawal processing time depends on the payment method. It takes up to 6 working days via card, up to 4 working days for Rapid Transfer, 3 working days for AstroPay and up to 2 working days for the rest.
Betregal does charge a fee for both deposit and withdrawals, though its support team are not quite specific on the actual size of fees.
Safety
The reviews about the bookmaker are predominantly bad. Mostly they complain of not giving a welcome bonus, not making the withdrawal request or impoliteness of support service.
However, Betregal has got 4 gambling licences which means that the safety standards are matched according to the gambling regulators. The gambling operator uses the 128 Security Socket Layer encryption standard for your personal data. Your data is protected once it leaves your computer or mobile device until it reaches a server secured by a firewall. The same can be said about your payment data safety offered by the company.
Betregal strictly considers fraudulent or suspicious activities preserving the right either to block such players accounts or close them and seize the funds.
As a licenced and safe bookmaker, Betregal provides responsible gaming services to its customers. In these terms, it cooperates with such organizations as BeGambleAware, GamCare, Gamstop, Gamblers Anonymous and others. Betregal offers a personal limits option, with which you can limit your deposit funding daily, weekly or monthly. You can take a time-out for a day or week or use the option of self-exlusion if you find that you should give up gambling. The company also offers the reality check option, which reminds you how much time has passed since you started gambling. Alternatively, you can set session time limits for yourself. All these options are available and can be activated upon your request to the customer service.
What do we suggest?
First, we would recommend they fix the problems with the support team, as it strongly damages the image of the company.
Most famous and big bookmakers offer mobile applications, though Betregal doesn’t. Thus, we recommend they develop an app.
Third, £7,000 is a very low monthly withdrawal limit. If we add to that the fees for deposits and withdrawals they will become negative factors that push potential customers away.
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