The Italian sports betting and casino games provider BetPoint was founded in 2005. The company has got an ADM (Custom and Monopoly agency of Italy) licence. The licence is under N.15131.
BetPoint offers not only sportsbook in prematch and live and many casino games but also a betting exchange option. Among the betting options, horse racing is also available.
Design and layout
The website is mostly coloured in black, orange white and grey with some orange. Everything on the page is fairly typical of most bookmakers. The sports menu is on the right side, where you can find the countries and tournaments. The sports events and markets that you select appear in the middle. Simultaneously you can see the top events offered on the left side of the site. When you select the event that you prefer, the bet slip appears on the left side.
On the top of the site, you can see red-coloured registration and login buttons and a button for promotions. And finally, if you wish to learn more about BetPoint privacy policy and rules you should go to the footer.
The mobile version of the site is almost the same. The sole difference is the burger menu instead of the top menu in the desktop version.
BetPoint offers 4 different apps for its variety of options: sportsbook, casino, games and poker, all available for Android and iOS devices. The Android app can be downloaded from the bookmaker’s site. The iOS app as usual can be found on the App Store.
Services
As mentioned above BetPoint offers sports betting in prematch and live, betting exchange and various casino games.
From the top sports, you can find here football, basketball, tennis, ice hockey and handball. There are also 14 more sports available like snooker, cycling, floorball etc. The betting line is also quite wide. The widest line is obviously offered for football, as it is the most popular sport type in Italy. You can find about 100 countries and a wide range of tournaments like Champions League, World Cup Qualifications etc.
It is worth mentioning that the bookmaker company also offers betting on horse racing.
BetPoint odds are above the average in the Italian market and among the average ones in International markets. At the time of writing, the bookmaker offered 2.02 for the Juventus win against Milan and 3.70 for the Milan win in the same game.
It can be a disappointment for e-Sports fans that BetPoint doesn’t offer that in its betting options. However, you can bet here on virtual sports such as football, horse and greyhound racing.
BetPoint also offers a betting exchange option where you can play against other punters.
As for games, BetPoint offers slots, poker, bingo, loto and many skill games.
Live
At the time of writing, BetPoint offered only 7 sports to bet on in live such as football, tennis, basketball, ice hockey, table tennis, baseball and snooker.
The odds are average in the market.
BetPoint offers live streaming services of sports on the website and apps.
Bonuses
BetPoint offers a 100% first deposit welcome bonus of up to 1000 euros. In the beginning, you will be able to get only 10% of the bonus. Afterwards, you will get it part by part receiving a fixed percentage of the package if you place bets and play normally as it is mentioned in the terms of the bonus.
BetPoint also offers a loyalty program. It is called a VIP Star. You can earn so-called ranking points just by placing bets. For each ranking point, you get 1 diamond. You can get 2 euros for 12 diamonds; 5 euros for 25 diamonds; 25 euros for 80 diamonds; 50 euros for 130 diamonds. To be part of the loyalty program you just need to pass the identification process and agree to the sending of the newsletter.
The company also offers bonuses for slots, live casino and scratch games.
Customer service
You can contact BetPoint support services in several ways. You can call them via (+39) 080 5739765 phone number or send them a fax via (+39) 080 0999636 number. Additionally, you can send them an email letter to assistenza@betpoint.it address. The phone call centre operates from Monday to Saturday 09:00 to 19:30, while the email service works 24/7.
BetPoint also offers support via usual postal service, so you can send your letter to the address:
Betpoint s.r.l., Via Roberto da Bari, 30 – 70122 Bari (BA).
The email service works fast enough, the answer comes within 30 minutes on average.
Unfortunately, BetPoint doesn’t have a live chat support option.
Registration
You can sign up for an account on Betpoint by clicking on the “Registrati” button on the top of the homepage. The procedure is pretty standard. You should provide them with your name, address, email address, phone number and identity document number. The registration is only accessible for the citizens of Italy.
As stated in the Terms of the website, you should send your document copies to them within 15 days after the day of registration. The process of identification will take up to 3 business days.
Financial information
BetPoint accepts only Euros.
The company offers VISA, Mastercard and Postepay cards, PayPal and bank transfer as available payment methods for deposit funding. However, you can withdraw your money only via Postepay cards, PayPal and bank transfer.
The withdrawal processing is usually done within the next business day. According to Betpoint Terms, the bookmaker only charges fees for covering the costs incurred for the processing of the withdrawal request.
Reliability and safety
Betpoint is a legal bookmaker licenced by the Italian government. The company guarantees the safety and integrity of your personal data according to the principles of EU GDPR (General Data Protection Regulation) principles.
What do we suggest?
We recommend Betpoint add a Cash out option in the bet slip which is a strong promotion for those who change their mind on places before the sports event is over. Using this feature they will be available to fully or partially settle their bet.
Additionally, we suggest they add a live chat option, as it is a fast option for customers to contact the support service and find a solution to their issues.
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