Are you looking forward to having a magnificent betting experience? BetFIRST can be a good option for you providing one of the best sports and casino gambling markets. The best odds on the best matches, continually updated promotions, and the fastest app are at your disposal at BetFIRST. If you want to have your betslip on a screen, you can have it with BetFIRST TV. This bookmaker does everything possible to provide its customers with secure and protected services. So, you can bet on your favorite events with complete confidence at BetFIRST. If you have any sports betting issues, a representative of the company is only a click away from you.
The website of BetFIRST is available only for players in Belgium and the Netherlands. Players from other countries and territories are restricted to use the company’s services.
BetFIRST is owned by Sagevas S.A. (“Sagevas”) which is licensed by the Belgian Gambling Commission. The official partner of this bookmaker is KRC Genk. BetFIRST offers an affiliate program with a regular income. To become an affiliate at BetFIRST it’s required to fill in the registration form which you can find on www.livepartners.be. On the platform, you can find an appropriate product and brand for your audience.
Layout
The website of BetFIRST impresses with its structure and provided content once you enter the site as all the services and information are well delivered. As you might know, the main services of BetFIRST are presented in the header. They are Sports, Live Betting, Virtual Sports, Prono Foot, Horse Racing, and Casino. Thus, this bookmaker is focused on both sports and casino offerings. Login and registration links also can be found there. Under these, language and odd settings are presented. By the way, the website is available in English, Dutch, French and Turkish. If you can’t find what you need at first glance, go to the search box on the sidebar. Moreover, there is a special section for top leagues and all the sports. If you navigate down, you can see live events, hot features, and your lucky bet. More information about BetFIRST, betting rules, terms & conditions, and payment methods is located in the footer.
Do you want to access the website at any time from your PC, tablet, or phone? If so, BetFIRST has good news for you offering a mobile app for both Android and IOS versions. This gives you the chance to bet on more than 25000 live matches and never miss a moment. Speed, navigation, and security perfectly describe the mobile app which provides a fantastic end-to-end service. There are some structural differences between the desktop and mobile versions. What’s more, the service offerings also differ as the app presents only the sports betting market. The rating of BetFIRST’s app is above average. Most users are pleased with the provided services.
Services
BetFIRST presents unrivalled offerings and unparalleled excitement of in-play and pre-match betting markets. Not only do the most popular and widespread sports dominate in BetFIRST’s sports betting market, but also the not so popular ones. The company provides its customers almost all types of sports, such as
- Football
- Tennis
- Basketball
- Cycling
- Ice Hockey
- Horse Racing
- Greyhounds
- Baseball
- Volleyball
- Handball
- Boxing
- Cricket
- Darts
- MMA
- Esports
- Golf
- Snooker
- Chess
- Futsal
- Specials
- Moto Racing
According to this list, BetFIRST has markets for all the followers of sports. Whether it’s Premier League, La Liga, Torneo Federal A, Champions League, or FAI Cup, this bookmaker always has the game and highest odds for you. The football betting market includes half with most goals, number of goals, odd/even, teams clean sheet, top goalscorer, and many more. As for basketball, it covers money line, spread, over/under, 1st half, and 2nd half. Are you a big fan of tennis? If yes, it’s time to give you more info on your favourite type of sport. You have a chance to bet on the full-time winner, point winner, game winner, game total points, and exact score. We would like to provide you with some information about ice hockey too. This betting market includes bets on the full-time winner, full-time over/under, alternative total goals, and regular-time winner. All the above-mentioned markets are just a small part of the huge betting world of BetFIRST.
Take advantage of an extensive range of the best casino games to have a fantastic casino experience at BetFIRST. Roulette, Slots, Blackjack, Baccarat, Video Poker, and dice games are at your disposal at the click of your mouse. BetFIRST delivers all the popular games such as Joker Madness, MegaWheels, Mystery Burst, Lucky Lady, and Wild Drops.
BetFIRST is even more unique with its various betting options which include programs such as X-Factor or Strictly Come Dancing. Can you imagine? Maybe you have predictions about who will be the next president of the USA. If this is you, you’re in the right place!
Live sports
Do you want to take part of your favourite team’s history? Maybe you want to feel more fun and excitement. If yes, the in-play betting feature is especially for you. Almost all types of sports which are available for pre-match betting, are also available for in-play betting too.
Unfortunately, the website of BetFIRST has a technical issue concerning the odds and lines at the time of publishing this review. It appears that the technical team has been notified and is trying to restore the situation as quickly as possible. This bookmaker has a live streaming feature called BetFIRST TV. Most of the sports are available for this service. If you see a special icon next to a match, then you have a chance to follow it with a live video. Some of the examples of provided tournaments are FA Cup, the Bundesliga, and WTA tournaments.
This is also the “Virtual Sports” page where you can find virtual velodrome, virtual euros, football, tennis, racing, and greyhounds.
Bonuses
Promotions and bonuses are an important part of BetFIRST’s betting policy. One of them called “Odds Power Up” gives you the highest odds on football and basketball matches. This promotion is activated weekly by the bookmaker and is available for certain football and basketball betting markets.
Another offer is for Combo bets which will make you richer! Place Combo bets on football, basketball, baseball, tennis, and hockey matches and receive up to 50% extra winnings.
Your “Goal Rush” is waiting for you at BetFIRST. What is this? Everything is simple: Predict when the next goal will be and win your jackpot. This promotion is available for certain football matches.
BetFIRST provides its customers with the Cash-out function as well. This gives an opportunity to control and secure the bets. Cash-out is a good way to achieve a good result before the end of the game.
If you’re going to play casino games, BetFIRST has special offers for you as well. They are tournaments that are held weekly and monthly. Some examples are Royal Family, Happy Hour, and GameArt will surprise you with huge winnings.
Unfortunately, BetFIRST doesn’t provide any welcome bonuses anymore because of the new rules of the Belgian Gaming Commission.
Customer support
Betting, of course, sometimes can be intimidating. Both the terminology and betting rules may require some clarification. There are special separate pages for all types of sports that are available at BetFIRST. In addition, the FAQ section is at your disposal presenting the most common questions and answers. This page and online guidelines are, of course, helpful.
However, we all know that we need to speak to a real person once in a while to ask our questions and deal with our concerns directly. For this purpose, the live chat function is available at BetFIRST. You can communicate with the operators from 9:00-22:00 CET. We have found delays are rare, so you will get answers immediately.
A telephone number is also an option for the people who would like to hear the voice of a real person in the bot-laden world we live in today. Another solution to your betting issue is an email form you can find on the contact page. The representatives of BetFIRST are friendly and well informed about the services. They treat the customers respectfully and try to give a full answer.
Registration
If you’re interested in the service of BetFIRST and want to use them you must create a new account on the website. First, you need to enter your valid email, username, and password. Then, you need to choose your nationality( for example, Belgium, Brazil, Armenia, Denmark) and title(Mr, Mrs, Miss, Ms). Your next step is entering your first name, surname, date of birth, mobile number, and national registration/BIS number. All the provided information must be correct and up-to-date. In case of any changes, BetFIRST should be immediately informed about them.
The company reserves the right to require certain documents which prove your identity and age. Before any withdrawal request, it’s mandatory to send BetFIRST a copy of your ID. Players can have only one account.
Financial information
Do you want to place your first bet? Let’s discuss all financial issues. BetFIRST presents a wide range of payment methods. This list includes Bancontact, PaySafeCard, Checkout, Apple Pay, PayPal, Trustly, Neteller, HiPay TPP Belfius, Skrill, MuchBetter, Wire Transfer, and Cash Card. Bancontact is one of the leading electronic payments in Belgium. It provides fast and safe online purchases. When it comes to Trustly, we can say that it offers both credit transfers and bank payments.
Only one currency is accepted at BetFIRST- Euros (EUR/€). The minimum stake allowed is 1.00€. If you’re making your first deposit you need to play 25% of your total balance. As for the maximum bet, it depends on the event, but usually, there isn’t any. Before any withdrawal request, BetFIRST reserves the right to demand proof of your age, identity, and address.
Reliability
As already mentioned BetFIRST is owned by Sagevas S.A. (“Sagevas”) which is licensed by the Belgian Gambling Commission.
According to the customer’s reviews, the rating of the company is below average. Complaints and negative reviews dominate over positive ones. Mainly, they are about terms & conditions and the withdrawal process. You can find reviews such as, “They do everything so that you lose. That is their profit. I won only once, then I started to lose all my bets. Stay away from this bookmaker ”, “They have very bad betting rules. There aren’t good enogh to win and experience enjoyable moments” or “I placed a bet on BetFIRST service. The withdrawal process is very slow”. Positive reviews refer to payment methods, mobile app, and big promotions. Examples of these reviews are “BetFIRST Sport was one of the best bookmakers during Euro2020. Great experience!”, “Satisfied with the games, promotions (bonuses, free bets, …) and payment options. The odds are not so high.” and “Clear, user-friendly, wide range, often numerous promotions. These are all the reasons to choose BetFIRST”.
BetFIRST guarantees a secure and safe environment for the online gaming experience. It continually develops information management systems by using the latest standards.
What do we suggest?
Taking into consideration the fact that the rating of the company isn’t high, there are several aspects worth improving and developing upon. The first of these regards the bonus policy of BetFIRST. The welcome bonus enhances the betting experience of players. Thus, the company should bring it back for the purpose of motivating and inspiring the customers.
The live chat of BetFIRST is available at certain times. To improve the customer support service BetFIRST should work on making the live chat support available 24/7.
We also suggest this bookmaker increase the number of countries where its services are accessible.
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