Punters’ verification

Dmitry Khlestkin


Verification is carried out by a bookmaker to exclude minors, unwanted categories of players (such as surebet punters) and fraudsters from its customer list.

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Identity and age verification

Identity and age verification is a clients’ verification procedure applied to ensure the conformity of the player’s identity to the passport data he had provided and that the player is an adult.

Identity verification is made to identify the cases of multi-accounting (the creation of multiple accounts by a punter or an organized group of punters); the procedure also helps to identify surebet punters and fraudsters among players.

Age verification is carried out to exclude from a customer list those players, whose age does not allow gambling.

For identity verification bookmakers usually request a scan or a photocopy of a passport, less often they could ask a punter to send his photo with a passport in the hand, or to send a notarized copy of the passport by mail. One may also need a copy of another document confirming identity, such as a driver’s license. Some bookmakers could call a punter for a video conference by Skype.

Bookmakers could initiate identity verification after a punter’s first attempt to withdraw funds, or after a while. Some bookmakers conduct partial checks (not of all players). Thoroughness of the identity verification procedures may depend on the amount of money that a customer is going to withdraw; if there are suspicions against him.

Some foreign bookmakers and betting exchanges that don’t have a Russian version or Russian-speaking staff, do not accept copies of the documents in the Cyrillic alphabet. In such case, a punter is required to send a copy of an international passport or a driver’s license of international standard.

Address verification

A letter with a code

A letter with a code is a verification procedure method from a bookmaker. A letter containing a secret code is sent by a bookmaker by real mail to an address specified by a punter. The client enters the code contained in the letter at the bookmaker’s website, thus confirming that he lives at the place he had specified.

Bank statement

Bank statement is a document requested by a bookmaker from a punter in order to verify his address (one of the methods of address verification).

In most countries, a bank statement contains, besides the name of the account/card holder and other information, his address. Afrter acquiring a statement, duly completed, signed by an employee of a bank and marked by the bank’s stamp, the bookmaker confirms the address of the punter.

A receipt for utility services

A receipt is a document requested from a client by the representatives of bookmakers in order to verify his address (one of the methods of address verification). The document should contain basic information about the punter and correspond to the data specified at the registration.

The receipt must contain the name and the address of the property; in order to successfully pass the procedure, this data must match the data specified when registering.

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