This post describes how our rating of top bookmakers works: which criteria are taken into account, and which are not. Listed below are all the main causes of disputes between bookmakers and players and how it is recommended to solve these disputes. The above recommendations are based on our vision of being fair to players and the degree of customer-oriented approach from companies. The document is updated in the course of the appearance of cases. Revision date and changes are listed at the end of the post.
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