TotoGaming - Overview & Rating

TotoGaming is an Armenian gaming operator that provides various gaming products. TotoGaming was founded in Yerevan, Armenia by Vardges Vardanyan in 2004.

The website is owned and operated by Impulsio Limited. Powered by Digitain, which has been the key to providing award-winning technology for sports betting and gaming platforms since 1999. TotoGaming owns the Curaçao eGaming License.

TotoGaming has acquired a leading name and strong brand recognition in the eGaming industry showing steady growth and solid financial results.

TotoGaming offers on average 500.000 pre-match events, 450.000 live events, more than 65.000 live streams and 55 sports types annually. The TotoGaming football market covers 150 different tournaments besides the main championship.

Another service that is offered in TotoGaming is Affiliate. It is considered a very effective marketing tool that is used to attract people and redirect them to the TotoGaming affiliates page with info on commission structures, marketing tools and program features.

Some of the restricted countries are Afghanistan, Albania, China, Colombia, Cyprus, France, etc.

Design and layout 

When you first enter the TotoGaming website you can see how simple and well laid out it is. The interface of the website has 5 sections visible to users. It starts with the header which is the upper part of the page, including the logo and time zone. Then there is the main menu, which is followed by the main banners of the page. Then there comes the body and last but not least comes the footer, where the users can see licensing and payment methods.
The design of the webpage makes it easy for a new user to navigate and find the needed products and sections as each headline describes the included product concretely. 

The mobile version is as precise as the web one (TotoGaming.com), but unfortunately, TotoGaming does not have an application both for IOS and Android. 

Services and live

As a gambling website, TotoGaming offers different services which are called the products of the provider, which is Digitain ( the software platform). These products are sportsbook, casino, live casino, skills games, virtual sports, live TV and statistics. 

In the sportsbook, there are more than 2000 sports markets on live and pre-match sports events, in total 500.000 pre-match events, 450.000 live events, more than 65.000 live streams and 55 sports types annually. Here in the sportsbook, TotoGaming offers some unusual types of sports as well, for instance, Futsal, Cycling, Snooker, etc. 

The casino section offers games and slots from more than 50 providers throughout the world. Digitain is also a provider for live casino section games such as Poker. 

Live line

TotoGaming has a live event list, which includes esports, e-football, e-basketball, ice hockey, tennis, volleyball, etc. The user can see all the types of sports that have live and ongoing events at the moment on the left side of the page. By clicking on each sport type, one will see all the tournaments by countries with a drop-down menu, where, choosing a certain country, the matches will be seen. 

The website sports section also provides a Live TV for the users, who can choose a certain event and see live updates on it, on a board that appears on the right side of the screen. It also includes statistical data for each match. 

Live streaming is also provided on the TotoGaming site, which is right next to the Live Info. To gain access to this section one needs to be signed in to watch any live event that will be provided. The ongoing statistical review is also shown on the website which is simultaneously updated throughout the live event. 

TotoGaming gives an opportunity to its customers to use the cash-out option. That basically means that if you have placed a bet and during an event, you changed your mind, you can easily cash out your money before the end of the fixture. This can help to prevent users from incurring huge losses.

Right at the bet slip corner, users will find a calculator function. It automatically calculates any bet (single, express or system). Also in the betslip, a user can see the amount of potential winnings before even placing the bet.
Another unique feature of the TotoGaming site is “Cheque Redact”. This option allows users to make changes in any placed bets, but this function works only for Single and Multiple bets. 

Bonuses and promotions

TotoGaming offers different types of bonuses for all the players, including both new users and already active ones. There is a separate section on the website menu for promotions and bonuses. These promotions have also been created for marketing purposes, which motivate players to be more engaged. 

Users can get bonuses such as free bets, free spins, welcome bonuses (for new players), deposit bonuses, cashback bonuses, combo bets, etc.

The bonus for the Combo bets is the Combo bonus. The award of the combo bonus depends on the number of events included in the combo bet. If there are 3 or more events in the multibet, a certain percentage of profit is added to the total profit. The total bet amount must not be less than 5,000 EUR, only events with odds of “1.5” or higher are considered. The reimbursement rate does not compensate for the number of events in the combo bet. 

For example, if you place multiple bets on 9 different events, but 2 of them do not occur (the event is cancelled or postponed and/or bets are settled at odds of “1” for other reasons), the bonus will still be valid for the 7 remaining events.

You need to register on TotoGaming.com, to receive the welcome bonus. If you just joined, you will get 10 free spins on the Shining Crown slot game. In order to receive the TotoGaming welcome bonus, you need to verify your mobile number and email address. You will get all 10 free spins immediately after verification. You must use all 10 bonus spins in one session. The welcome bonus can be used once. If you cancel the welcome bonus, you will lose the bonus.

Customer care

The “Frequently Asked Questions” section will help you find answers to the basic queries but, if you don’t, you can contact the support service team. You have 3 options for that and it is easy to get help from TotoGaming customer support service. Customers are free to write them a direct email, using [email protected], [email protected].

You can also get support via phone number +374 60 70 00 00, +374 10 300 400, +44 20 4577 1274 or through live chat, which is available 24/7. 

When applying with any kind of issue, question or concern to the TotoGaming Live Chat agents, the response comes immediately right after the request. The agents give full and precise answers, assisting the users and following up on any issue until it’s resolved. 

Registration 

To register an account on the TotoGaming website, click the “Register” button in the upper right corner of the website. In the registration window that opens, fill in the corresponding fields: enter your personal information, click next, account details, then click next and afterwards confirm that you are not a robot, and then complete the registration. If the data is entered correctly, the registration is successful. The registration process is required only once and it takes only a few minutes.

To verify your TotoGaming account you will need to confirm your email, mobile number and passport.

Financial information

The supported currencies in TotoGaming for betting are EUR, USD, RUB, UAH.

The minimum bet you can place is 1 EUR or its equivalent in another currency. The maximum rate is 5,000 EUR or its equivalent in another currency. The maximum win of any bet cannot exceed 10,000 EUR.

The payment methods that are used in TotoGaming are Skrill, Paysafecard, Neteller, EcoPayz, Jeton, Bitcoin, Neosurf.

You can use Visa and Mastercard as well as the SafeCharge payment system to make deposits. To make a deposit into your game account with SafeCharge, please enter the deposit amount then click the deposit button. After entering and confirming the payment card details in the open window, the amount will be credited to your game account.

You can make a withdrawal from your account using these methods: Skrill, Neteller, Ecopayz, Accentpay, Bitcoin, Jeton. You can receive funds within 24 hours of submitting your request.

If the user uses the payment card or the payment system without placing a bet to request the refund of his original deposit, the payment system service fee will be the same as the payment system used by the organizer to transfer the aforementioned deposit.

Reliability, Integrity and Safety

The information that is known about personal data is considered confidential information and protected by law. The employees and others who have access to processed personal data have signed confidentiality agreements. They have been warned that if they do not comply with the rules and requirements of applicable laws and regulations, they may be subject to disciplinary, administrative, civil and criminal liabilities.

TotoGaming casino operates Inpulsio Ltd chiefly. Inpulsio Ltd is a subsidiary of Toto Ventures N.V. which holds a license in Curacao.

In addition, there is a privacy policy on the TotoGaming website’s record, which specifically describes how personal information is stored. Finally, TotoGaming has a control system that prohibits underage gambling.

You are a user data and your personal data belongs to you, so you have rights to your personal data. Some of these rights only apply in certain situations. You can contact [email protected] if you need more information.

What does the site not have?

We would like to suggest TotoGaming add more payment methods. 

The second suggestion is to create mobile apps both for IOS and Android. These enable users to get easy access to their betting platform from anywhere and place bets at any time.