Payout delay – 3100 EUR – 1Xbet – April 16, 2017

Sum of the dispute: EUR 3.1 K

Spelling and punctuation of complainant are preserved.

Dear Sir/Madam, I registrated at 1xbet during january 2017 and i made bets almost everyday. At one moment amount on my account was 3100 euros. I decided to withdraw 1000 euros on my skrill account ( I used also my skrill account when i made deposit on 1xbet). Then they started to require documents and after that more and more documents. I sent them all that they were asked for. After more than a month of sending similar e-mails they gave me address in Russia Federation to send all that documents by post. I did even that. From the time I sent documents it past almost two months and nothing happened. In attachment I am sending certificate of posting and screen shot of only one part of e-mails between me and 1xbet. During all that process my account was blocked. Hope I will get a response and assistance from your side. Thank you in advance, Sanja Stankovic.

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