Payout delay – 281.86 GBP – Ladbrokes – November 18, 2016

Sum of the dispute: GBP 281.86

Spelling and punctuation of complainant are preserved.

I placed a win bet of £147.64p at odds of 10/11 on Evgeny Tyurnev to beat Alrxander Lobkov in play. The match was 0-0 in sets at the time and with serve. Tyurnev won 2-0 in straight sets. The match was played on 02/09/16 two months ago. I have asked them for an explanation and Ladbrokes are giving me no information into the ‘investigation’ they have. No transparency whatsoever.

Thank you

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